rockdoor.com

4.2
4.2 Based on 201 reviews

Rockdoor manufacture unique high security composite front doors, back doors, stable doors and French doors....

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Average Rating

4.2

/
5

201 Reviews

5 Star
78%
4 Star
2%
3 Star
2%
2 Star
0%
1 Star
17%

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Review Time

Glen P.
Rock Door-Manhattan

We have had a new composite door fitted from Rock Door by one of their trusted fitters, G Parker, Joiner & UPVC Specialist. Gary was very knowledgeable about the door and frame and very helpful when choosing it. He worked quickly and tidily and had everything finished within the day. An excellent job!The door is wonderful, solid, secure and with a change of style, it lets so much more light into the hall. And looks so modern and sleek.Thank you Rock Door and thank you Gary

5
Date of experience: Nov 28, 2023
Shepherd
Loving our new door!

Loving our new door!We recently purchased a door with rock door under our local trusted tradespeople/installer.We could not be happier. You can design the door and the quality is just superb, and the finish is really nice. It’s also not expensive compared to quotes we’ve had with others who likes to shaft people. We love our chartwell green door. Thank you Rock Door!

5
Date of experience: Nov 23, 2023
Excellent Doors

During the summer we had a new back door. We chose a Rock Door with a decent sized long glass panel, white back and red front. It is great to just lock it by flicking the mechanism and it feels so secure. A few months down the line …we had to have our front porch replaced, since the back door was so good, we had a new front door, same colours with 2 glass panels that featured really nice detail. These doors are excellent and were brilliantly fitted by Custom Conservatories in Syston, Leicester.

5
Date of experience: Nov 17, 2023
Lawrence
Excellent product

Excellent product. We are very happy with our new front door. Fits and works perfectly and the hallway feels much warmer.

5
Date of experience: Nov 17, 2023
NB41
Dreadful doors dreadful service

Dreadful doors dreadful service. I’ve 4 doors in 6 years because they were so substandard. I had to pay for the 4th installation! I’m still awaiting a call from one of the many company directors. Buyer beware.In response to Rockdoor I should not have had any need to have FOUR DOORS IN SIX YEARS. I shouldn’t have had a need to pay for the last installation. Your product should last more than 6 years, you should have supplied a like for like replacement. What ever your “records show” you know exactly what happened to my original installer so stop the nonsense of “your records”. The fact remains I have had 4 doors in 6 years and had to pay someone else to install the last one! End of!

1
Date of experience: Nov 15, 2023
Kirsteen
Composite Door

I had a composite door fitted from Rock Door by one of their trusted fitters, G Parker, Joiner & UPVC Specialist. Gary worked quietly and efficiently, clearing up any mess after him. As soon as the door was fitted I could feel the difference between how cold and draughty my old composite door was, to how the new Rock composite door was. It is definitely energy saving, as I had to turn off my central heating because I was too hot. Thank you Rock Doors and Gary Parker

5
Date of experience: Nov 14, 2023
IM37
Three Rockdoor doors

Three Rockdoor doors, "Newark", "Stable View Light" and "Cottage View Light" were all carefully installed on the same, wet November day in 2023 by three lovely fitters from a local company.The quality of these doors surpasses my expectations and they all look equally good from both inside and out! I would certainly recommend Rockdoor products as they are so well made: solid, secure, easy to lock and unlock and the graphite furniture completes a very classy finish. Supplier and staff also gave me exemplary service from the beginning of my door journey to the end.

5
Date of experience: Nov 13, 2023
Darwin
Door was fitted yesterday

Door was fitted yesterday. Looks brill and fitters were very friendly. Happy customer

5
Date of experience: Nov 13, 2023
Penelope Harris
Door made to exact specification and to…

Door made to exact specification and to an extremely high standard. Absolutely delighted with it, thank you.

5
Date of experience: Nov 13, 2023
MR77
Poor Quality, Worse Customer Service

I purchased a Rockdoor approximately 3 years ago and shortly afterwards it developed a bulge and it had to be replaced.The second door I received has since developed another fault - namely, the actual door itself has cracked in two symmetrical places, suggesting another design/build fault. This is impacting the lock and mechanisms.Despite emails to Rockdoor, phone calls and in-person visits to my local supplier (GAP), they have not rectified the matter, stating it’s out of warranty. And worse, the warranty sits with the supplier, not you the owner, which worsened the issue, because my fitter went out of business during Covid.Numerous calls/visits not followed up on by the company, despite repeated promises to try and put things right.I wish I’d have used another company. Two doors in a row failing cannot be coincidence.When you pay about £1000 for a door, you expect it to last longer than 3 years.

1
Date of experience: Nov 13, 2023

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Business Details

  • Rockdoor manufacture unique high security composite front doors, back doors, stable doors and French doors.

  • language https://www.rockdoor.com

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