rubylane.com

4.5
4.5 Based on 2.3K reviews

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Average Rating

4.5

/
5

2.3K Reviews

5 Star
81%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
6%

Filtered Reviews

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Review Time

Marguerite Gooch
Great service

This seller is right on track! I had a glitch during my transaction and all was solved easily. Marguerite

5
Date of experience: Apr 05, 2022
Mary K Berghuis
This was/is simple to use even for a…

This was/is simple to use even for a first timer for this business. My only difficulty is using different terms for individual businesses. I guess mainly apprehension for doing it right and not screwing up. Good success tho! Appreciate the businesses quality, variety and amount availability! Thanks!

5
Date of experience: Apr 05, 2022
Janice Lombardi
The advertisement did not say that some…

The advertisement did not say that some of the clothes had tears and holes. Also, the clothes smelled musty, like a basement. The clothes should have been handwashed before sending.

3
Date of experience: Apr 05, 2022
Loretta Surrett
Read the Instructions

I did have a problem entering my payment, but when I checked your Help section and read the instructions, I was able to enter payment with no problem. Guess it always helps to read the instructions!

5
Date of experience: Apr 05, 2022
Sandra Ruth
I was looking for a Past Matron Eastern…

I was looking for a Past Matron Eastern Star ring. I decided to look up vintage rings and found one on this site. I found a beautiful ring that was estimated between 1920 and 1930. Just what I was looking for! I knew I would have to have it resized. That was not a problem for Arnold’s jeweler. They quoted a price for resizing. Once I purchased the ring and had a resized, it was shipped and I received it within a week and a half. I am extremely pleased with my ring and with the service Arnold’s provided. When I emailed them they answered promptly. I even called and they were very gracious. Thank you so much for my beautiful ring.

5
Date of experience: Apr 04, 2022
D. Kempner
Excellent experience with a number of…

Excellent experience with a number of different dealers on Ruby Lane. All have been responsive to inquiries. This is a great place to hunt for and be surprised at the breadth and depth of the many dealer's offerings.

5
Date of experience: Apr 04, 2022
Phyllis Floyd
It seemed easy enough to buy an item…

It seemed easy enough to buy an item from Ruby Lane. I thought it was interesting that Ruby Lane allows credit card but then the seller has to contact the buyer. Way too complicated! Just offer paypal only like eBay.

4
Date of experience: Apr 04, 2022
Jane Demirjian
Beautiful set

Beautiful set. Arrived securely packaged and as described. Can’t ask for more than that!

5
Date of experience: Apr 03, 2022
nancy jackson
Had a problem with password and then…

Had a problem with password and then the payment. It didn't seem to want to accept things, so I had to try over and over. I emailed Ruby Lane and there as no response about it. I got through but I am not entirely sure that my order went through.

4
Date of experience: Apr 03, 2022
David Kinsella
I'm still waiting for a response after…

I'm still waiting for a response after making a final offer on an item from one of the dealers on Ruby Lane. It has been over an hour and I wonder what's next? Dealers should be more responsive. Thank you.

4
Date of experience: Apr 03, 2022

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