Review Time
My experience with Ruby Lane has been excellent. I have purchased from Ruby Lane for many years and I have always been happy with the products and service. I purchase a lot of jewelry from Decades of Jewels and Paula is such a great person, provides exceptional customer service and her prices are very reasonable. Than youEvelyn
Good service. Delivery time as expected.Product in good shape as advertised. Was sooooo happy to find this product. I have 2 given to me from my grandmother and a friend who has been trying to buy one from me for years. They are not for sale!!! So, I decided to search for her one. Just perfect and in its original box. A great find!! Thanks much!
Terribly disappointed in my attempt to purchase a ring . I communicated with the owner on what seemed a perfect choice for me.I paid the negotiated price of $1473.and was told the ring would ship that same day or the next. After 2-3 days and not hearing anything, and meanwhile expecting it any moment in my mailbox, I asked again for a tracking number. His note said Sorry. Sale is cancelled as there was unnoticed damage. ?? And that I would get a refund in 2-3 days. (Seems to me if the damage was that extreme,it should have been noted BEFORE listing. .) I sent a note again saying that PayPal did instant transfer, and I still had no refund after almost a week. I have it now,but I was so unhappy and disappointed. He might have explained,or offered a like ring or something?! My 1st transaction with Ruby Lane left me with a bad taste, and a bit Leary as well. Thanks for listening.
I check out Ruby Lane every morning looking at vintage jewelry. A few days ago I ran into something very different - a gorgeous Bjorn Wiinblad Vase which I purchased. Ruby Lane is like walking down memory lane with all its wonderful vintage items for sale. It is well organized and all items are well described with great photos. It’ a fun site to browse.
I have never had a problem with any of the sellers on Ruby Lane. I do miss some of them that are no longer members, but there always seems to be new ones. I visit your site every day and make occasional purchases. Your service is prompt and responsive.
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