Review Time
I purchased 5 bath mats and I’m in love with 3! However the white one with blue/black diamonds is a huge disappointment. In the month I have had it in a guest bathroom with little to no use I have had to wash it twice already. The black from the underneath seems to come through and leave a mark. I would purchase huggable again but not a light color.
Noticing all the good ratings are for people that JUST purchased this rug...lol. I have had mine for almost 3 years. The rug is great BUT NOT THE UNDER MAT!!! It is falling apart and there are black bits everywhere. It is totally useless and I have tried to get help and the company is useless. It should NOT be falling apart!
I have spent thousands of dollars on Ruggables believing they are American products but now I’ve learned that ALL Ruggables are manufactured from materials from China. This is a huge disappointment and a betrayal in that Ruggables is not transparent. Material from China is created by slave labor AND supports a country that is a known threat to the United States of America. (And if you look at pollution figures, China and India are at the top of the list.)
Two of the rugs l received were obviously used items and even the boxes were poorly taped. Though l don’t see obvious signs of damage but full of lints and dust. l spent more than a few hundreds on the two items and knowing the items were used makes me feel my money spent is not justifiable. Otherwise, the design of the rugs are beautiful. Suggest: Ruggable should throughly vacuum and work on the used/returned items before selling them again.
Delivered the product sooner than expected - that's a plus. One of the carpets was not the right color. Tried to exchange. Complicated process to send back the rug and mats. One exchange only. If you don't like the exchanged carpet - Too bad you're stuck with it. Terrible contact info. - Only support by email. No phone. Slow in response. Very frustrating.
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