Review Time
I received a message to authorize a certain amount. After charging that amount, they charged an additional amount without my authorization. I need to find out how they deduct the extra money from my account without OTP. I feel unsafe giving our card details to this company—same experience with others. Also, I have seen it in the review.
I made a flight booking through safarni.com. After deducting money from my credit card, I got a whatsapp message saying that my ticket is not available for the selected rate and I have to pay extra amount or else cancel the booking. I immediately sensed that Safarni is a fraud company and I told them to cancel my booking. Also enquired that when I will get refund of booking amount. They said with in 3 days and till now I did not get my money back. May I know, how can I contact them and get money back? Where I can put complaint against this company? Is there any customer grievance cell to file the complaint? I'm in Saudi Arabia. I tried to call the three numbers displayed in website for their call center. All the times, the three numbers are unreachable, called the flight company they told me the booking is not yet paid. Need to get my ticket asap or refund my money. Also they have a Saudi number for customer service, but nobody picks up the call. Sometimes interactive voice response gets active and keep me on hold for hours. But nobody answers the call. Several e-mails, WhatsApp messages, But no response. They are a FRAUD company. Please don't book ticket from them.
I made a flight booking through safarni.com and till now still haven’t received my ticket even though the amount is already deducted from my bank account fully+ agency fees. Tried to call the three numbers for their call center many time the three of them are unreachable, called the flight company they told le the booking s not yet paid. Need to get my ticket asap or refund of my money
I received a message to authorize a certain amount. After charging that amount, they charged an additional amount without my authorization (for addons which I didn't get). Their customer service number doesn't work, and emails never get a reply. I advise everyone against using them for future bookings.
I just want to book a ticket and then I think I should read some customer reviews before purchasing ticket.after reading the reviews I think I should not book the ticket from this website because of mostly bad reviews......
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