scottevest.com

4.5
4.5 Based on 937 reviews

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Average Rating

4.5

/
5

937 Reviews

5 Star
76%
4 Star
11%
3 Star
5%
2 Star
3%
1 Star
5%

Filtered Reviews

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RJ80
I'm reviewing Kelsey at ScotteVEST

I'm reviewing Kelsey at ScotteVEST. She went above and beyond to help me out when 2 of my jackets did not fit. I ordered a medium and it was just not sized like a medium and I couldn't lift my arms. Then I got a large in the same jacket and it was like wearing a man's jacket. Not wanting to pay to ship the jacket back a 2nd time on my own dime, Kelsey fought for me and they are taking care of the shipping. So if I was reviewing the jacket (women's standard jacket - I'd give it a 2 for sizing). But if I'm rating customer service - Kelsey gets a 5+. By the way, I've recommended this company to 3 other people and they all love their jackets. I just didn't happen to find a fit for me.

5
Date of experience: Aug 07, 2018
Exceptional service and products

Exceptional service and products. Scottevest never disappoints. They are well designed and made of high quality materials so they last a long time. Along with great products, the company offers superior service. Sara from Customer Service has helped me at least a few times and she's outstanding, professional and patient in answering all my concerns and knows the products well. I always hang up the phone feeling exceptionally pleased with her help and service.

5
Date of experience: Aug 07, 2018
cR_FreaQ10
Can I give 10 stars to your customer…

Can I give 10 stars to your customer service rep Sarah?! She helped me find the perfect light weight vest for my trip, it just arrived and fits like a dream! Thank you Sarah! Thank you SCOTTeVEST!

5
Date of experience: Aug 07, 2018
Beresford P.
Sarah was amazing

Sarah was amazing! She helped me find the perfect clothes and get the very best price using a coupon! When the wrong amount was charged, she fixed it! I wish every customer service rep was as helpful as Sarah!

5
Date of experience: Aug 06, 2018
tanit31
Maggie Cummings

Maggie was extremely nice and Professional. I would def but from the company again, due to my experience with her.

5
Date of experience: Aug 06, 2018
Tonja Price
Helpful staff

The staff is incredibly helpful! I was able to work with Maggie and she helped me get the right coat to fit my needs. Very helpful, very professional!

5
Date of experience: Aug 06, 2018
Randi Barnes
Not for me

Not for me, but shirt was well made. I had issues reaching the side pocket while wearing to open and get my stuff. I needed a refund and Kelsey had no problem issuing the RMA number and issuing the refund. If you think the shirt is a good idea, try it and see.

5
Date of experience: Aug 06, 2018
Emma Morris
I love to work with the SV crew

I love to work with the SV crew. Also, the product is exceptional! Peace

5
Date of experience: Aug 06, 2018
Ethan
Kelsey helped answer SEVERAL questions…

Kelsey helped answer SEVERAL questions about you Cargo Shorts that led to a quick sale - super-nice and super-helpful!

5
Date of experience: Aug 06, 2018
Ella F.
Love it love it love it

Love it love it love it! Looks great, feels great

5
Date of experience: Aug 06, 2018

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