Review Time
A new smart meter fitted 2025. My Direct debit was stopped. My account closed. No emai to letme know this was going nor had happened.I phoned 4 weeks ago and was told there was a glitch in the system and would be fixed within 5 - 8 days. I'm still waiting. I dare not phone Scottish Power again as I am with Talk Talk and they charge me for 0345 numbers
You failed to get your Smart Meter system to work correctly and left with a job half done. I do not believe in 2025 electronic facilities are not available to overcome your failure to get my gas meter to communicate with my electric meter. I did not want smart meters - Scottish Power persuaded me to have them and failed to provide the promised service. At least the engineer who attended was polite, courteous and helpful with explanations.
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ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. The ScottishPower Group only produces 100% green electricity - our focus is on wind energy, smart grids and driving the change to a cleaner, electric future and we’re investing millions of pounds every working day to make this happen. We’re committed to speeding up the transition to cleaner electric transport, improving air quality and over time, driving down bills. To deliver a better future, quicker for everyoneSee more
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