Name: sergedenimes.com
Telephone: 02037261942
Rating: 3.4

David Scott Guest

Didn’t deliver my item

Didn’t deliver my item, Royal Mail still says expecting it 2 weeks later. Didn’t refund or offer to resend an item that probably costs them a few quid to make. Having to go through PayPal to get a refund. Not worth the time, but from somewhere decent.

Date of experience: Nov 21, 2024

Alex M. Guest

1 year ago

Do Not Purchase From this Company

I returned a necklace that I have proof of delivery on 27th November and as yet have not received a refund, any acknowledgement of the return and no reply to five emails that I have sent. The customer service is non-existent, I would avoid this company!

Date of experience: Nov 20, 2024

Drake Guest

1 year ago

Order never received and no response or refund

Order for ring was placed but never received, no email to say dispatched etc and no response or refund

Date of experience: Nov 19, 2024

Lottie Kelly Guest

1 year ago

Disappointed

Bought a jasper ring - nothing like the picture. I know stones are natural and will change from ring to ring but this is nowhere near to what I expected. Has put me off buying from Serge DeNimes.

Date of experience: Nov 14, 2024

Sylvie Sanders Guest

1 year ago

The package didn’t come

The package didn’t come. I had to send two emails before support paid attention to me. 🤷‍♂️

Date of experience: Nov 12, 2024

Evan Powell Guest

1 year ago

Great quality

Easy to order, good quality and something a little different. Would highly recommend.

Date of experience: Nov 11, 2024

Iris Ferreira Guest

1 year ago

Fast delivery and my son loved his ring.

Date of experience: Nov 07, 2024

Leroy Anderson Guest

1 year ago

Awful customer service team

Awful customer service team, don’t believe there is anyone behind it - extremely poorly run. Save your time and avoid shopping with them.

Date of experience: Nov 06, 2024

Suzanne Kelly Guest

1 year ago

quality jewellery.

quality jewellery.. nicely packaged and super quick delivery

Date of experience: Nov 05, 2024

Dom Powell Guest

1 year ago

At first was very happy, but customer service non-existent

At first was very happy, but product broke easily and I have tried to contact customer service multiple times (5+ now!) with no response, to get it replaced as per their exchange policy.Would not shop here again.