Review Time
Bought a sharp 65" android tv (65fn4ka) after 2yrs the backlight went, had dodgy one replaced, worked fine for 4mths then went again (different one), this time 2 strips went, replaced them, then did it again after just 2 weeks. Now binning and going back to samsung.
I've owned a sharp washing machine for nearly 2.5 years now, came with a usless 2 year warranty. I've had issues with the washing machine shortly after buying it from new. It intermittently won't spin or drain. As the fault is not always there, Sharp engineers have failed to fix it. So I still have it, but it's not reliable and at anytime it stops spinning. I certainly would never buy another, again.
I am having an issue with my washing machine. It's entering a pre-wash cycle on every program, and I have no idea how to turn this off. I called Sharp (and got through to the home appliances not microwaves team) and was informed that there's no technical support available and I'll have to go to the retailer. The retailer can only provide the manual, designed by Sharp, which doesn't have the information I need. I find it hard to believe there's no technical support at all for post-purchase consumers unless we pay for extended warranties, and that they only advice in the form of repair visits. This is astonishing customer service and will make me think twice about ever purchasing Sharp again. It's pretty evident that Sharp have been licensing out their brand (which is why they have 3 different consumer lines, one for TVs, one for home goods, and another for microwaves) which means there's no consistency of service. Definitely going for Bosch next time. The price mark up is worth it for the better service.
Don't buy from Sharp electronics, I didn't look at reviews so I must take my experience on the chin. Products SEEM good value but, they are badly made, fail after warranty runs out, can't get parts, spares, built to be extremely difficult to work on, and the customer service is pure lip service.
Dishwasher would not empty after approx 18 months of use. Contacted what I thought was Sharp but it turned out to be a company called Pacifica who sell guarantees and that's all they wanted to do. Not interested in organising a visit from an engineer. We must have contacted different numbers that they gave us well over a dozen times and the number either doesn't exist of loops you back to Pacifica.In the end we emailed Sharp and got a response within 24 hours and had a visit within 48 hours. Problem solved and it turned outit is thought to be a manufacturing issue.Dishwasher now working but without the intervention from Sharp, we would not have had this situation resolved.This experience has totally put us off buying products from Sharp. PLease take note Sharp, Pacifica are letting you down in our opinion.
Bought a sharp 32 inch smart t.v around 10 months ago,NEVER again....it is sooooo slow to start up going through an android start up process first then when tv guide button is pressed the tv literally 'hangs' for around 1x minute before it starts to react to commands from tv remote...then we get to changing channels and a lot of the time ....no reaction as though tv has 'frozen' then when it does unfreeze itself it has around 4 or 5 different commands it's trying to catch up on!...'horrendously slow' and I have all tv software updates installed...bye bye Sharp.really dismayed with your company as you used to be so good too with previous Sharp tv's I have owned.
Warranty - what warranty?Bought a Sharp condensor tumble dryer 15 months ago (KD-NCB8S7GW91-EN) in the last couple of weeks it started making a loud noise when using the reverse tumble cycle, contacted Sharp via email numerous times including providing them with purchase details, that's the last I have heard from them. Impossible to get through via phone hence emailing them.I have no other option than to purchase a new tumble dryer, I only wish I had read the reviews on here before purchasing the Sharp tumble dryer.Shocking customer service!Avoid Sharp products like the plague.
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