Review Time
I purchased a Sharp 50" screen in Denmark. Just eight months after purchase, thrips have managed to gain access to the space between the backlight and the screen. Sharp’s repair service has stated that this issue is not covered under warranty.This appears to be a clear manufacturing defect in a 2024 model, yet Sharp assumes no responsibility. We submitted a support ticket directly to Sharp over two months ago and have received no response whatsoever.In summary, potential buyers should be aware that new Sharp flat screens are susceptible to thrips, and when this occurs, Sharp does not care about you, your TV or your warranty.
Same as all the others, this company is horrible. Doesn't honor their warranty, makes you take pics of newspapers, stickers, and then tells you its still not right, This despite having a sales receipt. This is NOT the Sharp from the 90s, this is some investment dump now.
Our 12 month old Sharp washing machine broke down 5 weeks ago with 12 months left of its warranty. Pacifica, the company who manage the warranty for Sharp, have now visited the washer 3 times and failed to repair it. We now need another visit in a weeks time to replace yet another part.I have contacted Pacifica several times now and been told that as long as the engineers orders another part, they will not replace the washing machine - its the T&C's with Sharp.I have been offered £50 compensation - this is the maximum we can offer you - its the T&C's with Sharp.I have also had it made very clear that if by some miracle the washing machine is replaced you will not get the £50 - T&C's with Sharp.OK - let me discuss this with Sharp - impossible say Pacifica - they don't have agents in the UK.So we are now in a seemingly endless loop of Pacifica failing to repair our washer and acting as the gatekeeper for Sharp to make sure you cant speak to them directly to rectify the problem.We only replaced our old Bosch washer to be to be more environmentally friendly - In future I would buy a second hand Bosch rather than the junk that is being supplied by Sharp who hide behind their gatekeepers at Pacifica.Avoid Sharp products at all costs - this is a 0 star review!!!
Disgusting company of lies and false advertising.Brought top end fridge freezer that stopped working.Engineer turned up 2 weeks later and hour after leaving broke again.Now three weeks on after being promised refund engineer turned up trying to repair again and company now saying will repair but not refund so going to throw it out and buy from honest company.
So far of recent multiple emailed attempts to prompt Sharp Consumer Electronics to respond appropriately and satisfactorily to registered and documented complaints about one of it very recently purchased microwave units have proved fruitless. No matter how much prior, documented relevant information has been provided, Sharp has remained unaccommodating. And below is a complete, unedited copy of the last email sent today to Sharp. It a response to the absurd demand that I produce and then transmit a "video.""How many times do I have to say the same thing? First, I've never 'made a video" in my entire life. Nor would I know how to do so. Too, presumably Sharp is talking about a sort of documentary, combining both moving images and audio. Otherwise, how, for example, would the Sharp viewer recognize both the humming and scraping noises made when the microwave is operating? And those are not the only obvious deficiencies with this 'lightweight," poorly made device. Also as stated before, the prior Sharp I'd previously owned, also circa 1.1 cu. ft.microwave (R-305 HW, serial # 157668, manufactured in Thailand in 2003) which finally gave out the first week in May 2025, was of much heavier and notably higher quality construction, with none of the obvious deficiencies of this model- which is precisely why it operated so well for TWENTY TWO years--save the light bulb failing about 10 years ago--with no way to replace said bulb without paying some appliance repair person a lot of labor charges to dismantle the entire microwave--thus great engineering-notWhereas this SMC1161 KW cheaply made microwave would never last but a few years, and as so documented in several available online consumer product reviews I've recently read about this very same Sharp microwave. Moreover, so many past reviewers likewise have complained about the evident refusal of Sharp to stand by its microwave products that had proved deficient, by way of Sharp having constructed farcical impediments which preclude consumers having Sharp product deficiencies remedied.So obviously having contacted online Sharp SEVERAL times now trying to get this matter resolved has proved a total waste of my time. Thus, henceforth I'll take different measures. Last, not that Sharp obviously cares one iota, nonetheless as have other disgruntled Sharp microwave buyers so declared, I'll never again purchase another Sharp product of any kind! And as well at every future opportunity I'll 'warn off' people about ever buying any Sharp electronic products. And so be it."Greg Marlowe
Bought a Sharp Roku tv from Tesco works OK but developed a problem when I put a Firestick in and it comes up with a overheating message all the time.Contacted Sharp who said its a software problem but because the Tv is 18 months old they cannot fix it as they do not except returns in case of transit damage and they cannot send anyone to fix it.This is disgusting customer service after something that should last 5 or 6 year.Tried Tesco but they could not help as out of warranty.Buyer beware.
Wish I’d checked here before I purchased a Sharp Microwave in DID Electrical, where I was assured it was a good brand.I’ve had microwaves for 30 years - this is without doubt the worst quality appliance I’ve ever owned. The plastic covering on the buttons is peeling off and it retains bad smells like no other - feels like I’m cleaning it constantly. It does not get heavy use but at just over 1 year old I am having to replace it. Avoid!
Bought a Sharp microwave 6-12 months ago, which just drowns in water and needs mopping out after 2 -3 uses. Sharp support suggest it might the the type of food that is being cooked?Wont do anything without a proof of purchase, which I dont have anymore. They refuse to go off serial number.Wont buy a sharp product again.
If I could give a 0 I would. Brought a condenser dryer with the first couple of months someone had to come out because it was leaking, no issues with the service. Fast forward to December 2024 the latch broke…. They could get the part so a whole new door was fitter in MARCH! After numerous calls, misinformation and people not doing there jobs properly I was told I would receive £50 compensation straight into my account this was Monday the 3rd, I was told it would take 3-5 days the following Wednesday I rang to ask why I hadn’t received it yet! I’d rang Tuesday to complain about the dryer turning off and not finishing its cycle… it needed a new circuit board which wasn’t in stock and they would be waiting 6 week or more for the part! The advisor said he would enquire about the £50 and ask for my machine to be replaced! Back to the Wednesday, the advisor this time said I wouldn’t get the £50 because I’m having a new dryer..,. BUT I SHOULD Have ALREADY HAD THE £50 before the new dryer was even mentioned!! The customer service is diabolical, the amount of energy waisted on this company is ridiculous I will never buy from them again and the replacement is another brand.
Claim your business profile now and gain access to all features and respond to customer reviews.
