Review Time
If I could give a 0 I would. Brought a condenser dryer with the first couple of months someone had to come out because it was leaking, no issues with the service. Fast forward to December 2024 the latch broke…. They could get the part so a whole new door was fitter in MARCH! After numerous calls, misinformation and people not doing there jobs properly I was told I would receive £50 compensation straight into my account this was Monday the 3rd, I was told it would take 3-5 days the following Wednesday I rang to ask why I hadn’t received it yet! I’d rang Tuesday to complain about the dryer turning off and not finishing its cycle… it needed a new circuit board which wasn’t in stock and they would be waiting 6 week or more for the part! The advisor said he would enquire about the £50 and ask for my machine to be replaced! Back to the Wednesday, the advisor this time said I wouldn’t get the £50 because I’m having a new dryer..,. BUT I SHOULD Have ALREADY HAD THE £50 before the new dryer was even mentioned!! The customer service is diabolical, the amount of energy waisted on this company is ridiculous I will never buy from them again and the replacement is another brand.
I Ordered a Sharp Dishwasher from Marks Electricals. Received several emails / sms prior to delivery day confirming purchase and delivery date, all with a firm warning of £75 charges for not being in to receive delivery or having item to be returned ready and accessible. Felt quite threatening.On the delivery day received message delivery would be 9.10 -10.50 am. Got to 12.30 and nothing so I called. I was told they were running late and only give ETA's, I commented a courtesy message saying running late would have been better.3 hours later my Dishwasher was delivered and the drivers were polite and helpful after which I then received another message saying they would be 3 hours late.I unpacked the Dishwasher of all factory packing and opened the door to retrieve the instruction manual, the drawer fell out. On inspection I found there was a clip missing and nowhere to be seen, the runner was twisted too ( not very good QC at Sharp).I called Marks electrical again but their lines were down for 2 hours, so I sent an email on their web site including pictures straight away.I received a reply asking for pictures that I had already sent .I called again and this time managed to get through, was made to give order number and details all over again and miraculously they found my pictures. I felt I wasn't being listened too as she just said they would instruct Sharp to send a new clip or I could arrange to return the item. I reiterated the runner was twisted but it seemed she just didn't want to know or wasn't listening to detail. I was told it could take several weeks for the retaining clip. I asked whether I could receive some sort of token compensation or refund for my poor experience and all she said was she would ask a manager and would be in touch. Nothing as of yet, no courtesy call or message to say Sharp have the part , apology or token gesture as of yet!After installing the machine we have since found a hair line crack in the top panel, a side panel screw missing and the door is so wobbly it catches the sides when shutting. These items are not Marks Electricals fault however but Sharps and leaves me with the feeling that this item is going to fail or be trouble very soon. I have since looked at this site (Trustpilot) to see Marks Electrical have a decent score, so I hope they will take this opportunity to reach out to me and make me a happy customer.As for Sharp, they have a dreadful score on this site and I only wish I had seen it before buying their product. I did ring their customer support only to be kept holding for ever, I tried four times but lost patience and gave up, Compared to my 15 year old Bush dishwasher it is definitely inferior. The whole thing moves and contorts when handled as if made of tin and the exterior panels protrude unevenly looking unfinished or poorly constructed.If my financial situation was better I would reject it, buy a more expensive and better make, while waiting for a refund but unfortunately I can't afford to do that or manage without a dishwasher for any period of time.
Bought microwave. Registered with them for extra 6 months manufacturer warranty on top of the standard 12 months. 1) model number / scanning process didn't work.2) they have an opt out setup on postal mailings and an opt in setup on email mailings. Almost like they are trying to trick you to get some plausible claim that really want them to send you their junk mailings. ICO rules on GDPR consent make it clear that inconsistent language effectively makes the consent invalid. Sharp really need to up their game here.
I bought my microwave in July 2024 and it has become evident that the clock is gaining time. I have reset it several times to the second but it gains approx. 1 minute per week. My concerns were dismissed immediately by the customer services department saying they were unsure how the issue could be tested and sorry they can't help further! They have now stopped liaising with me. The guarantee is obviously not worth the paper it is written on nor is the customer services department fit for purpose. I have asked for details as to how to make an official complaint but this has also been ignored. How I wish I had read these reviews before buying this item. Anybody reading this review please be warned. I will now be pursuing this matter through other channels.
This sharp tv I bought is the worst tv I have EVER owned, it freezes all the time, switches it self off, constantly having to re tune it, the tvs in the 70s were better than this pile of crap! I'm taking outside and I'm going to smash it to bits with a hammer, I WILL NEVER PURCHASE ANYTHING MADE BY SHARP EVER AGAIN!!!!
Absolute joke of a company technical support number displayed on book is clearly wrong as Emily from sharp tells me I’ve made so many phone calls to get to the right department this is clearly misleading the customer once again customer service is so wrong. Can someone from Sharp white goods please call me as I’m done with making phone calls and getting to wrong department all because some idiot can’t put right number on instruction booklet.
Bought a washing machine a year of domestic use started making a terrible noise . The guarantee and the service company in Paris France are useless. I have regretted not to buy a more expensive one. Now we lost our money with this purchase.Avoid it.
We purchased a tumble dryer from this company. It broke after three months it needs a new circuit board already! After numerous calls to them we got a guy roundwho told us he had the wrong part! Again called several times but kept getting cut off.Finally managed to get through today only to be told they are having difficulties getting the part. We now have to wait another two weeks until it comes in. We find it hard to believe a company who make laundry equipment don't keep spares in house.Absolutely useless service.
Dryers absolutely rubbish got fault within first 3 months got in repaired 4 weeks later same fault got it repaired next day dryer stopped working. Another call to sharp warranty they will not replace it just keeps breaking down with the same fault.
I purchased a Sharp Microwave Jet Convection Double Grill Model No.R86STMA, which is not one of their cheaper models approx 2 to 3 years ago but kept in a box as my old Bejam model of 30 years old was repaired and went on till now. I went to get the new unused Sharp out a month ago which has worked ok for a month but yesterday when opening the door to retrieve food from inside, my sleeve caught the lower thin plastic hook and it broke off. I call Sharp on 03300240801 and speak to rep who I explained my problem that I need a new 2 hooked plastic lever to fit inside the door and he did'nt even ask me what model I had and told me they dont have any spares at all. This should be reported to a gov. controlled body that ensures that spares are available on certain goods sold here. Absolutely rediculous that I have to buy a new microwave when all is needed is a small plastic hooked lever costing about a tenner. I have seen them advertised on ebay but not for this model. Beware when buying Sharp goods that you check if spares are available before buying....
Claim your business profile now and gain access to all features and respond to customer reviews.
fridja.com
lgparts.com
thephonelab.nl
investorlift.com
clickbank.com
talk-talk.co.uk
tescomobile.com
ambientweather.com
viral-loops.com
thatsaudio.co.uk
