shein.co.uk

3.9
3.9 Based on 620 reviews

Fashion for every girl! We bring you the latest trend items at amazing prices. SHEIN is an exciting online fast fashion retailer with 200+ new styles launched on a daily basis. SHEIN APP is ranked top 10 in retail apps, with 10 million registered users fr...

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Average Rating

3.9

/
5

620 Reviews

5 Star
61%
4 Star
8%
3 Star
3%
2 Star
4%
1 Star
24%

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Review Time

Jacqueline Forde
Easy to order......great sales...

Easy to order......great sales.... information on your order and you can track it..GREAT SERVICE

5
Date of experience: Oct 31, 2025
Sylvie Stroud
Great Service!

Great service and great prices. Quick delivery too!

5
Date of experience: Oct 30, 2025
Sandy Hughes
Everything you need in one app

Great value for money and so many things you can buy , easy to use app

5
Date of experience: Oct 29, 2025
Jayne  Mcvitty
Love my shoes so comfy and the price is…

Love my shoes so comfy and the price is good loved so much I ordered another 2 pairs

5
Date of experience: Oct 29, 2025
Nat P
This company is a SCAM

They lost my parcel because it was left on the street by the delivery company they use and despite the photographic evidence of this they refused to refund me the money. I am determined they will pay for this loss and more since it's a disgrace that they refuse to recognise evidence so clear like a picture. Some useless customer service person named Victori who claimed to talk English concluded she was not sure if it was lost or not despite the pic showing the flower bed in the street where the parcel was left and the reflection in the glass door or the street and cars. Absolutely absurd. DO NOT TRUTST SEIN they are SCAM. I will be notifying as many people as i possibly can about this. Order" GEUTKWK68XJGTMS

1
Date of experience: Oct 29, 2025
customer
Great items and great service

Great items and great service

5
Date of experience: Oct 29, 2025
Nikki
Great quick easy service

Great quick easy service

5
Date of experience: Oct 29, 2025
D Croft
Shein make it easy to order and difficult to resolve queries and returns

To order goods is so easy but on your website returning goods is always difficult. I have tried calling the customer service number to speak to a real human being. But get cut off. On recent returns Shein have deducted money from me. I placed an order for £96 then another for £45 in the same day. I am frustrated trying to get answers to how I can get a returns label re-sent. I have never had so much trouble with Shein and the reality is I won’t use Shein again in the near future. Also some of your clothes are becoming more expensive but still the quality is cheap

2
Date of experience: Oct 29, 2025
Bobby48
I do like shein and order many craft…

I do like shein and order many craft items. I order quite a lot really. But i don’t understand…how the price changes when you add it to your basket on many of my items. What does estimate price and actual price mean? Just a query but confused by it.

4
Date of experience: Oct 29, 2025
Donna
Easy returns

Easy returns, customer service is fast and resolves problems immediately

5
Date of experience: Oct 29, 2025

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Business Details

  • Fashion for every girl! We bring you the latest trend items at amazing prices. SHEIN is an exciting online fast fashion retailer with 200+ new styles launched on a daily basis. SHEIN APP is ranked top 10 in retail apps, with 10 million registered users from over 200 countries.

  • language https://shein.co.uk

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