sidey.co.uk

4.4
4.4 Based on 161 reviews

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Average Rating

4.4

/
5

161 Reviews

5 Star
78%
4 Star
7%
3 Star
2%
2 Star
2%
1 Star
10%

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From start to finish the entire process…

From start to finish the entire process was professional and efficient.Nico was excellent when he came to quote, made us feel comfortable and kept us very well informed.The survey was completed by Campbell and again professional, courteous and clean.Installation was completed over 9 days by 3 fitters ( Trev and his boys) Friendly, helpful, respectful and extremely hard working along with a cheery disposition made this experience so simple and stress free. The property was left as clean as they found it at the end of every night leaving us nothing to do😂Thank you guys👍All through the job we were kept informed with dates and work scope by the Contracts manager Lee, and again thanks for everything Lee.The finishing off of the windows externals were all completed within 6 weeks after installation, and as we only had 2 snagging items, these were all dealt with rapidly.In my opinion after the experience we had with Sidey I wouldn’t hesitate to recommend them in the future as they did exactly what they said they would and left us with a superb looking replacement windows and doors.Property was replacing 23 wood frame windows along with patio doors, front door and side panels, internal security door and outdoor cladding on 4 sections. All in a C Listed building

5
Date of experience: Jan 15, 2025
AL72
No After Care Service

Ordering was fairly smooth, but little or no follow up calls or information from sales rep. Communication was poor and could be much better.Installation was slick, but a bit rushed at the end, requiring a second visit to complete and correct minor defects.Absolutely no follow up contact, enquiring about satisfaction of item or work. I was left feeling that I was doing Sidey a favour giving them the work. Also, the sales rep. was aware that I required other work, but no enquiry was ever made.

3
Date of experience: Jan 14, 2025
Ramona Harris
Excellent service just as before.

This is the second time we have used Sidey. Both occasions the service and quality were excellent. This time we had a replacement front door and patio doors. We would not hesitate to recommend them.

5
Date of experience: Dec 17, 2024
Alison Carter
Very good

Very good! Very pricey !

5
Date of experience: Dec 13, 2024
JP68
Don’t waste your money they are cowboys

The came up from Fife which is a 2 hour drive. Proceeded to put their music on outside my property and yes it was loud. As for swearing…..it’s not professional at all. One frame has 2 screws holding it up resulting in holes in the walls. Total bodge job. There was no consideration especially when the old windows were taken out, the ground floor of our house has bits of plaster and is covered in dust, apparently they had a hoover but didn’t use it. There was a lot of shouting (music on too loud) was told a plasterer would come up to make good……. Our lovely house has been turned into a nightmare

1
Date of experience: Dec 13, 2024
Susan Turner
Good communication

Good communication, professional, (from office staff to fitters) and good price. Will recommend

5
Date of experience: Dec 11, 2024
Chandos Butler
Installation smooth and efficient

Installation smooth and efficient. Product ideal.We had an unexpected incident that turned out to be nothing to do with Sidey, but nevertheless you attended and assured us that all was safe.

5
Date of experience: Dec 02, 2024
Sigmund J.
Explaining how the operation would work…

Explaining how the operation would work beforehand. Keeping to time allowed for work, clearing up afterwards. Very friendly group of workers who obviously enjoyed working for Sidey.

5
Date of experience: Nov 19, 2024
Lester R.
I have already done and submitted a…

I have already done and submitted a very favourable report

5
Date of experience: Nov 14, 2024
Velvet R.
A first class product from Sidey’s…

A first class product from Sidey’s Heritage Collection that replicates the original sash single glazed windows on our property.There were a few teething issues (from what I’ve heard this is not uncommon with double glazing installation), which were rectified promptly.Sidey is a little bit more expensive than other firms but you get what you pay for.Excellent service, friendly staff brilliant product.

5
Date of experience: Nov 11, 2024

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