Review Time
Have ordered 2 sets of bamboo sheets and a set of pillows after using them at my sister’s house. Completely worth the money. Will be buying more pillows for sure as I like LOTS in my bed and want to replace them all. Sleeping so much better and the bed feels so much cozier.
Sleepgram wins! I have purchased many pillows over the years from high end manufacturers to lesser known pillow makers. My first Sleepgram pillow became an instant hit. I prefer to have an insert pillow cuddle me around the neck. I bought more pillows for Christmas presents and each person raved back about their pillow saying they loved their new pillows. I have a long distance friend who did not seem to want a pillow and told me he was very picky about his pillows. He told me Sleepgram was now his favorite. These pillows are soft like the best down ones but utilize a microfiber that conforms to your head and neck while also supporting it. There are no lumps or bumps. I finally got another pillow for myself because I have several on my bed and prefer to only sleep on the Sleepgram pillows now.
Ordering the product is very easy,and the product is good quality. When you submit the order and you get an email telling you that you will receive an email when your item is shipped, it seems that I never receive and email as to when it was shipped or when it's delivered, getting those emails would be greatly appreciated, and if there is a product ordered and it's on back order an email about that would be great as well.
This company was very easy to deal with. Shipping was quick. We started with ordering a set of king pillows, just to try them out and see if our necks quit hurting and we could get a good nights sleep. Loved them. I have since ordered 2 more sets of queen pillows for our other bedrooms. I think these pillows will allow anyone, neck problems or not, to get a great nights sleep. Highly recommend!
I still don’t have my order. I ordered pillows on March 1st and the site said 3-5 business days for delivery. At this point, I’d just like to cancel my order please. I reached out and y’all said you would let me know when they’d arrive but I’ve heard nothing and received nothing.
I made a huge mistake when ordering pillows for my son for his birthday. I made two orders (I don't know how I did it). Anyway, he received both orders. I had told him to refuse one of the orders. He opened one and tried them. His comment was "These are the best pillows I've ever used. They are awesome. I'm keeping both orders". Everything worked out great. Thank you for an awesome product.
I absolutely LOVED my pillow. I Wash it, fluff it do it all as per the instructions. Recently the pillow has completely started to fall apart. I reached out to their customer service with images of the pillow and let them know it was a gift. 1st they said they did not have a record of the purchase and if purchased through 3rd party deal with them. My Mom gave this to me as a gift. So, I reminded them it was a gift and gave my mothers info. to that email they responded with: We do offer a lifetime warranty at $25.00 but your order does not reflect that you included it in your purchase. People rarely have issues with their products, but it’s offered just to be safe. In the event that something DOES happen to your product , you have peace of mind that your replacement is covered.So then, I asked if they sold the cover only (replacements) and received this: Unfortunately, we do not sell outer covers only at this time but will reach out to you when we do.So then I kept seeing on their website this "lifetime warranty" no questions asked etc. But the actual warranty is no where on site. I also did a "mock-order" and their site does not ask if I want to Purchase a Warranty!I am waiting for a response, I have asked for a copy of the Warranty. I sent them the Warranty info that is published everywhere! There are many pillows out there, PLEASE DO NOT SUPPORT THIS BRAND, they don't stand behind their products. CLEARLY.
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Sleepgram is the best pillow tech advancement since feathers. Our pillows, comforters, and cases come with free delivery, free returns, and a 100-night trial.
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