sleepnumber.com

4.5
4.5 Based on 160 reviews

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Average Rating

4.5

/
5

160 Reviews

5 Star
77%
4 Star
12%
3 Star
2%
2 Star
4%
1 Star
6%

All Reviews

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Review Time

Brad GolfCar
PLACING ORDERS ON THE WEBSITE IS NIGHTMARE. WHAT COMPANY THESE DAYS DOESN'T LET YOU REVIEW THE ENTIR

PLACING ORDERS ON THE WEBSITE IS NIGHTMARE. WHAT COMPANY THESE DAYS DOESN'T LET YOU REVIEW THE ENTIRE ORDER SUCH AS SHIPPING & BILLING BEFORE YOU FINALIZE THE ORDER! SHAME ON SLEEP NUMBER! IM MAD AS HELL NOR DO THEY HAVE A BILLING & SHIPPING ADDRESS IN YOUR ACCOUNT PAGE.

1
Date of experience: Feb 21, 2026
Katherine Domjanich
I have been having issues with the app and/or the bed for quite some time now. When I reach out I ge

I have been having issues with the app and/or the bed for quite some time now. When I reach out I get the same shpeil from everyone I talk to and I get no results. The app just stops tracking my sleep in the middle of the night for no reason. I have many nights where there are two sleep scores and just last night I could not log in to the app. When I was finally able to log in most of my sleep data was gone.
These people talk to me like l am a moron. I have taken screen shots from the app showing what I am talking about. I have tried EVERYTHING that is available to try and l am still having problems. I am tired of being asked the same questions and giving the same answers and getting nothing that addresses my issue. This company has most definitely not stood behind their product in my case.
This is highly disappointing to put it nicely considering the money you spend. I should have just gotten a remote.
The app is so unreliable. I was considering another brand with Sleep Number.
I am thinking I made the wrong choice now. Do I have to drive the 2 1/2 hours to the store it came from and create a scene to get some real help here?! I am so far beyond frustrated!

1
Date of experience: Feb 11, 2026
⭐⭐⭐⭐⭐ A Smart Base Bed Experience – Truly Worth It

⭐⭐⭐⭐⭐ A Smart Base Bed Experience – Truly Worth It
My spouse and I are absolutely thrilled with our bed paired with the Smart Base. From the very first night, it was clear that this was a significant enhancement in comfort and quality of sleep. The ability to adjust each side separately, find our perfect firmness, and utilize features like head and foot elevation, Zero Gravity, and under-bed lighting has transformed our sleep experience. The Smart Base allows for easy reading, relaxing, watching TV, and sleeping comfortably, and we wake up feeling supported and refreshed. The bed feels incredibly well-constructed and high-quality, functioning exactly as described. This was definitely a worthwhile investment, and we feel it has been worth every cent. We’re experiencing better sleep, waking up with less discomfort, and honestly wish we had made this change sooner.
I highly suggest this bed for anyone looking to significantly enhance their sleep.

5
Date of experience: Jan 15, 2026
Robert Baker
Exceptional assistance from the sales team and efficient delivery.

The sales team provided excellent and friendly support. The delivery team was respectful of my home and completed their work swiftly and thoroughly. My sleeping experience has significantly improved so far.

5
Date of experience: Dec 04, 2025
Kelly Holt
It’s the best start to great sleep and active days!

Joe, our contact and salesman at Sleepnumber, is the first thing that was done right! From the start, my husband and I knew that we had a helpful, knowledgeable, caring person that was educating us about their products and not just trying to sell us a new bed. The correct purchase, delivery, setup, how to maintain our Sleepnumber bed and follow up from Joe has made us feel confident with our purchase and then there is the great nights sleep in our bed and the ability to enjoy all the features the bed gas to offer. We are beyond pleased and look forward to many years of relaxing nights and active days, thank you!!!

5
Date of experience: Nov 02, 2025
Heather Flegal
Everyone I have worked with has been so…

Everyone I have worked with has been so helpful and great. I have been sleeping great. I love my sleep number bed!

5
Date of experience: Oct 31, 2025
Stephanie MYSZEWSKI
Get your warm fuzzies on!!!

The store customer service was amazing today. Brian had wonderful knowledge of product. Went home happy!!! 2 sets of sheets super soft and winter fuzzy ones. A comforter thats baby soft. A warming mattress layer ( which i had no idea you had!!!) And an additional open cell foam pad. Can't wait

5
Date of experience: Oct 31, 2025
Felicia Brown
I had a great experience with my Sleep…

I had a great experience with my Sleep Number bed. I would buy another one best sleep ever

5
Date of experience: Oct 26, 2025
Pamela Smith
The most comfortable bed we have had!

5
Date of experience: Oct 20, 2025
Tracy
Salesman was very helpful

Salesman was very helpful. The bed was delivered 8 days later and the delivery crew was friendly and knowledgeable. Highly recommend SleepNumber!

5
Date of experience: Oct 18, 2025

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