Review Time
Edited a couple of documents on the free trial, 20 minutes of use, later charged £81 for a year subscription. No refunds given. I'm a bit of a fool for not cancelling the trial on time, but, If I don't want the service, surely they won't just take my money for nothing? Because that's what criminals do! Turns out.. yes, they are content with that. Luckily my bank protects against criminal activity, (it actually specifies free trial scams) check if yours does too and don't let smallpdf continue in their very polished CON.
I signed up for Smallpdf’s free trial and canceled the subscription on the very same day. I even received a confirmation email from Smallpdf stating that my trial was canceled. Despite this, they continued to charge me monthly for 10 months without any notification or reminder.When I contacted support, they ignored the fact that I had already canceled on day one and refused a refund, citing terms and conditions I had clearly not violated.This is deceptive and unethical. I’m now filing a chargeback through my bank and warning others to stay away from this shady billing practice. Check your statements — you may be getting charged without knowing it.
I am a somewhat casual user of this product, but whenever I have needed it, it's proved its worth. The tool set is highly useful and intuitive. I especially like the ability to compress PDFs, split and/or combine them, and convert them to Word or Excel, or to various image formats.
I would like to express my satisfaction with Small Pdf. As well as being free to use and offering high-quality, professional service, the support team stands out for its responsiveness and ability to facilitate customer interactions.I highly recommend this platform for a number of reasons:. Service efficiency: The tools on offer are high-performance and perfectly meet your needs.. Ease of use: The interface is intuitive, making it easy to navigate.. User-friendly design: The home screen is pleasant . and easy to navigate.. Constant innovation: The platform introduces useful new features that enhance the user experience.. Friendly, competent team: Support staff are always friendly, agile and highly professional.. Friendly tone: Whatever the subject, the team remains accessible and warm.. Quick response: Questions about the product or service are dealt with quickly, which is much appreciated.In short, Small Pdf is a platform I can highly recommend!
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Smallpdf - the platform that makes it super easy to convert and edit all your PDF files. Solving all your PDF problems in one place - and yes, free.
