softgamings.com

2.8
2.8 Based on 25 reviews

SoftGamings is an established and expert B2B casino platform provider and gaming aggregator with over 18 years of industry experience. To meet the evolving needs of its clients, SoftGamings develops proprietary and creative solutions including White Label...

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Average Rating

2.8

/
5

25 Reviews

5 Star
36%
4 Star
12%
3 Star
0%
2 Star
0%
1 Star
52%

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Drummond P.
If I could give Soft Gaming zero stars

If I could give Soft Gaming zero stars, I would. We paid $10,000 for a poker room that was never produced over a two-year period, and despite their constant delays and excuses, they outright refused to refund our money. Their lack of professionalism and communication was astounding—getting updates from them was like pulling teeth, and when they did respond, it was nothing but empty promises.On top of that, their shady invoicing practices and hidden fees made an already frustrating experience even worse. Costs would suddenly appear out of nowhere, and when we questioned them, we were met with vague responses or complete silence.Their ineptitude single-handedly imploded our online casino venture, setting us back years and causing significant financial damage. If you’re considering Soft Gaming for your online casino, run in the opposite direction. There are far better, more reliable companies out there. Save yourself the headache and go with ANYONE else.

1
Date of experience: Jan 01, 2025
Paris Baker
48,517.56€ not paid to the player

I recently had a big win with a Online Casino (PokerBet Casino), licensed in Curacao and under Casiwrox in games powered and provided by SoftGamings (Netent).It is more than a month that this Casino is using excuse not to pay me saying that it is fault of the provider (SoftGamings) which does not finish the checks on the legitimacy of the winnings.To specify that I am a fully verified player, had provided all the necessary documentation and played fairly as I would not to anything bad and compromise my luck.Additionally I have tons of evidence in sustain of what I’m saying.I have almost lost hopes and despite several emails to different departments of SoftGamings I did not receive any reply. Their chat live even close the chat in my face without replying.I hope they will reconsider their operate and will take an action on this not legit situation.

1
Date of experience: Dec 29, 2024
Joelle Brown
We areWe are truly glad to cooperate with Softgaming company truly glad to cooperate with…

We are truly glad to cooperate with Softgaming company , we have good connections with all employees , they are doing their best to assist us in any case.they know true value of good clients.

4
Date of experience: Feb 05, 2024
Cosmin
Great experience

Great experience, perfect service.

5
Date of experience: Feb 01, 2024
Randolph Bell
This absolute shambles of a company…

This absolute shambles of a company provide Reelslots gaming on to many bookies/ casinos platforms . Stay well away from any of there games guys , be warned! Most rigged out of date software on these sites . You will never win nothing ! Shocking gameplay , I’ve seen friends dump shed loads of money into them without paying a dime . X100 £1 spins with no return on any spin . Absolutely Disgusting gameplay but funny enough they reply with game working as intended. More chance of winning the lottery than that happening. RTP 95% they say . I would hazard a guess between 5-10% at most . Corrupt company , stay clear .

1
Date of experience: Jan 11, 2024
Perry
Great impression of the work

I would like to recognise the work of the staff, it is of a high standard. All requests are processed qualitatively. Risk management helps in operating projects. The general impression of the company's work is as positive as possible

5
Date of experience: Dec 13, 2023
FH52
quality of work

I would like to express my gratitude to the entire team for their high-level services. Thanks for the work you've done.

5
Date of experience: Dec 12, 2023
Cosmo Turner
Great team with great experience

Great team with great experience in gambling. I am launching my third casino on this platform. convenient, high quality, stable. However, I would like to ask for more speed in accomplishing tasks :)

5
Date of experience: Dec 12, 2023
Averil Cook
Terrible Experience with SoftGamings Whitelabel

I purchased a white label solution and it turned out to be a complete disaster. They sell you the dream initially and don't deliver on their promise.It’s simple, you start paying them every month to become a QA to their own product that constantly breaks. Whether it’s there notifications that make no sense, or there payment providers that don’t work, it’s a complete waste of money. They fool you with fancy stores at the shows but it’s the complete opposite when it comes to the product.

1
Date of experience: Nov 08, 2023
Brock
I highly recommend SoftGamings for…

I highly recommend SoftGamings for their excellent cooperation. They successfully assisted in integration of such top providers as PragmaticPlay, Wazda, BGaming and a dozen more to our casino platform via their unified API. The support was reliable, providing detailed answers to all questions. The services, including game account management, simplified our work and allowed us to focus on strategic business development, enhancing our market visibility.

4
Date of experience: Oct 30, 2023

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Business Details

  • SoftGamings is an established and expert B2B casino platform provider and gaming aggregator with over 18 years of industry experience. To meet the evolving needs of its clients, SoftGamings develops proprietary and creative solutions including White Label, Turnkey, Self-Service, Bitcoin Platform solutions, Bonus System Standalone feature, Sportsbook, and Casino Games Integration. A diversified product portfolio with 250+ game providers and 10,000+ games offers customers access to a wide range of high-quality gaming content.See more

  • email sales@softgamings.com
  • language https://www.softgamings.com

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