specsavers.co.uk

4.5
4.5 Based on 963 reviews

Specsavers delivers high-quality, affordable optical and hearing care including home visits....

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Average Rating

4.5

/
5

963 Reviews

5 Star
77%
4 Star
9%
3 Star
5%
2 Star
3%
1 Star
6%

Filtered Reviews

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Review Time

Sheila Smith
Brilliant service very helpful would…

Brilliant service very helpful would recommend to family and friends

5
Date of experience: Nov 11, 2025
Service In Store was good, other elements lacking

I thought the service in store was very good but there were issues with applying my work voucher, taking payment and collecting my glasses. This meant that things were delayed and not communicated.

3
Date of experience: Nov 11, 2025
Shirley Hodge
Friendly, professional consultation.

The optician explained exactly what all the eye tests were for and showed me a comparison with my results from last year. Very informative.

4
Date of experience: Nov 11, 2025
Jean
Great service

Easy to book appointment online. Great service from all staff. Quick, efficient, thorough and professional.

5
Date of experience: Nov 11, 2025
Very friendly and professional service

Very friendly and professional service

5
Date of experience: Nov 11, 2025
Eve Lanigan
Staff very friendly and efficient and…

Staff very friendly and efficient and helped with choice of glasses

5
Date of experience: Nov 11, 2025
Mr Kenneth Riddell
Quick and efficient

5
Date of experience: Nov 11, 2025
Naseem
I got my eyes tested

I got my eyes tested They told me everything Then I got my glasses

5
Date of experience: Nov 11, 2025
Ayaat Bibi
Best experience.

I wanted to express my sincere appreciation for the outstanding customer service I recently received. Throughout interacting with George, I felt incredibly comfortable, welcomed and genuinely valued. George’s commitment to ensuring my satisfaction with the final choice of glasses was evident, as he suitably guided me through the selection process with comprehensive explanations and clear direction since I was trying to find the best option for sunglasses prescribed glasses. This helped me to finalise in my decision, knowing that my needs were truly understood. Joe who handed the glasses to me when I collected them was also really nice by offering me a choice in the preferred case and ensuring the glasses were a good fit on me.

5
Date of experience: Nov 11, 2025
customer
Always very courteous and obliging

Always very courteous and obliging. Peter gave a most thorough eye test explaining to me clearly the test. I chose mt frames with help from the staff, effortless.

5
Date of experience: Nov 11, 2025

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