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specsavers.com

specsavers.com

4.5
4.5 Based on 1.7K reviews

Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark....

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Average Rating

4.5

/
5

1.7K Reviews

5 Star
79%
4 Star
7%
3 Star
4%
2 Star
3%
1 Star
7%
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Filtered Reviews

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Review Time

StroZz70
Bad customer service at Holloway branches in London

Not happy with theirs customer service. Waiting long for manager, but wasn't available and no response.

1
Date of experience: Jul 05, 2025
Charles Baker
Eye test with oct scan.

The service was excellent from start to finish the staff very nice and friendly and a week to wait for my new glasses then fitting was brilliant will always trust specsavers. 😎

5
Date of experience: Jul 05, 2025
Valarie
The staff were very helpful in Irvine

The staff were very helpful in Irvine

5
Date of experience: Jul 05, 2025
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Antena357
Sorry but this time.not happy.

Sorry but this time.not happy.First given wrong prescription lenses had to go back to town twice at 0ur own expense to resolve problems. And the same happened with my wife's and she is still not 100% happy as reactorlite lenses are not as dark as first glasses all together we spend £700 plus out of pocket expenses approximately £40.

3
Date of experience: Jul 05, 2025
Asher H.
Excellent Customer Service

The customer service was excellent. I was made to feel comfortable by Jeevan and Simka. I was provided with several options to fit my needs and came away fully satisfied.

5
Date of experience: Jul 05, 2025
Alaina Hughes
Always a professional service from the beginning to the end.

Welcoming, courteous and very helpful.

5
Date of experience: Jul 05, 2025
Mainard Morgan
Efficient

Efficient, friendly staff

5
Date of experience: Jul 04, 2025
Cameron
Very good service and very nice helpful…

Very good service and very nice helpful customer service!

5
Date of experience: Jul 04, 2025
Wilber Barnes
Attentive staff

Attentive, timely, knowledgeable front of house staff.

5
Date of experience: Jul 03, 2025
BobLennonProof
The handover and fitting of my glasses…

The handover and fitting of my glasses was done by Pomelo who did and excellent job. Thank you

5
Date of experience: Jul 03, 2025
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Business Details

  • Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.

  • language https://www.specsavers.com

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