specsavers.com

4.5
4.5 Based on 1.7K reviews

Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark....

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Average Rating

4.5

/
5

1.7K Reviews

5 Star
79%
4 Star
7%
3 Star
4%
2 Star
3%
1 Star
7%

Filtered Reviews

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Review Time

Erin C.
Great Wrexham Branch

Really quick service. Didn't have to wait long. Everything was explained efficiently and everyone was super friendly. Brilliant ")

5
Date of experience: Jul 06, 2025
_MoreBR_
Fantastic service

Fantastic service, friendly, helpful staff.

5
Date of experience: Jul 06, 2025
Cooper Wilson
Great Team!

I was made feel very welcome straight away. Additionally, I was seen promptly. Great team at Specsavers Market Drayton!!!

5
Date of experience: Jul 06, 2025
Kiea98
my first ever visit to Specsavers in Maidstone

the staff were always checking that customers were being dealt with. No one was 'just standing around'and were polite and careing.

5
Date of experience: Jul 05, 2025
Good customer service

Good customer service, helpful quick an simple

5
Date of experience: Jul 05, 2025
Rodney
Quick services and no quibble…

Quick services and no quibble replacement of faulty frame

5
Date of experience: Jul 05, 2025
Tonya
Fabulous staff

Informative staff from walking into the opticians to leaving . Polite professional and knowledgeable in all aspects. The staff answered all my questions regarding the sight test and examination.For someone who is required to wear glasses I do find it expensive .

5
Date of experience: Jul 05, 2025
Adolf K.
Staff

Very helpful, very friendly

5
Date of experience: Jul 05, 2025
Lokitiloju82
Bad advice, awful value for money

The eye test was fine but this will be the last time I buy glasses from specsavers. For years I have been utilising the 2 for 1 offer by not choosing a second pair of glasses but instead choosing the thinning service. This time I was informed that this offer isn’t available and you can either get a 2nd free pair of glasses or £40 off thinning. This is incredibly disappointing as I bought a £150 pair of glasses and I could get either a free £150 pair of glasses or £40 discount on thinning - this isn’t like for like. This tells me that the glasses must be overpriced if they are happy to give out free pairs and not honour a free thinning service in place of the free pair like they used to. After begrudgingly paying the £20 for thinning (£60 in total, £40 off) thinned at the level advised by the optician, I went to collect them and they were still far too thick. Another member of staff said that they would have not recommended the first level of thinning for these frames and my prescription so I was misinformed. So I’ve had to send them off for another round of thinning and I’m out of pocket another £40. £210 in total for one pair of glasses and thinning services isn’t saving me money, I may as well go to an independent optician with these prices and would hopefully receive better advice and not waste weeks of my life going back and forward. Very disappointed.

1
Date of experience: Jul 05, 2025
Pearl
Turned up a tad early

Turned up a tad early, had a friendly cheerful chat with the lady carrying out the pre-checks. The Optician was also friendly & cheerful & we shared a few funny life stories.Picked up glasses a week later, once again arrived early & as it was lunch time got glasses fitted straight away

5
Date of experience: Jul 05, 2025

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Business Details

  • Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.

  • language https://www.specsavers.com

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