specsavers.com

4.5
4.5 Based on 1.7K reviews

Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark....

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Average Rating

4.5

/
5

1.7K Reviews

5 Star
79%
4 Star
7%
3 Star
4%
2 Star
3%
1 Star
7%

Filtered Reviews

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Review Time

AC24
The friendliness and professionalism of…

The friendliness and professionalism of the staff who go above and beyond to help and pick out the right glasses

5
Date of experience: Jun 13, 2025
Ray Scott
Awful Specsavers Stevenage Town Centre

Specsavers Stevenage Town Centre, awful service today, went on to pick up my new Superdry glasses, chaos in there, everyone was getting rushed treatment. Sat down for my glasses to tried on and they were bent and did not fit, she adjusted and they were still bent and too big, she took them upstairs came down still did not fit she said well you should take them home and try them, don’t really understand how that would work. In the end she got stroppy with me and I asked for a refund and got my money back and will go elsewhere for glasses in future. The quality of service has gone down hill massively I will be going to Vision Express in future.

1
Date of experience: Jun 13, 2025
rubiniu
All staff were friendly and polite…

All staff were friendly and polite cosrvwas great

5
Date of experience: Jun 13, 2025
Sarah Hughes
Excellent service great staff always…

Excellent service great staff always there to help

5
Date of experience: Jun 13, 2025
Appointment easy to make.Very friendly…

Appointment easy to make.Very friendly at reception.Professional at ever station.Took time to explain every process at eye examination .Took notice of my views on selection of frames.Fitting of glasses straightforward. All staff were excellent. Tommy,Imam,Georgia and Kerri.

5
Date of experience: Jun 13, 2025
Dorothy R.
Great Service From Start To Finish

Appointment was on time, the service was friendly and efficient, got some new glasses that suited me.

5
Date of experience: Jun 13, 2025
Good service friendly staff and good…

Good service friendly staff and good prices

5
Date of experience: Jun 13, 2025
Algernon
All good very polite and helpfull staff…

All good very polite and helpfull staff all nice to talk and sort your requirement out With

5
Date of experience: Jun 13, 2025
Coloman
Go hungry to spend on frames

Loved the service and care of optometrist, just hadn’t realised how expensive frames now cost and got home and did think damn my original frames were £300 I should have just paid £70-90 for new lens as per their quotation because I got talked into £300 worth of glasses - the way I see it I’ve spent £210 I didn’t need to and wasted original frame. Guess they need to make money up - also Hounslow branch has zero nhs frames out for adults which is sad to see we’re forced into paying out

3
Date of experience: Jun 13, 2025
Mateo
Staff were friendly and helpful

5
Date of experience: Jun 13, 2025

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Business Details

  • Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.

  • language https://www.specsavers.com

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