specsavers.com

4.5
4.5 Based on 1.7K reviews

Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark....

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Average Rating

4.5

/
5

1.7K Reviews

5 Star
79%
4 Star
7%
3 Star
4%
2 Star
3%
1 Star
7%

Filtered Reviews

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Review Time

DR44
All staff was so good thank you 🙏 with a lovely…

All staff was so good with a lovely smile 😊 thank you

5
Date of experience: Jun 01, 2025
Norman
Don't go to spec savers

Dreadful. Had 1 pair refunded as they broke but not for the total amount so I feel short changed. I need another appointment as another pair can't be worn due to poor fitting. The product is terrible. Go to boots or an independent.

1
Date of experience: Jun 01, 2025
Asher Parker
Once you finished the eye test without…

Once you finished the eye test without going further to get a glass from them, the attitude of staff will be impolite and make you feel bad. Phone them up to grab the GOS3 for over a week without any response.

1
Date of experience: Jun 01, 2025
William Taylor
The professional and informative staff

The professional and informative staff, was most satisfactory. You felt as if you could ask them about frames. And they tell you the truth weather they suit or not. And a big shout out to Matthew.

5
Date of experience: May 31, 2025
Ines Price
Very good as always

Very good as always

5
Date of experience: May 31, 2025
Had excellent service for my eyes not…

Had excellent service for my eyes not as good for my hearing

5
Date of experience: May 31, 2025
thefantom_R3D
everything was great

5
Date of experience: May 31, 2025
Collection of specs

Went to pick up my glasses and the service was every bit as good as the eyesight test. Very polite young man, very good and knowledgeable. Helpful and courteous.

5
Date of experience: May 31, 2025
Priscilla B.
Friendly and helpful

Great service from all the team very professional.Friendly service lots of knowledgeable staff

5
Date of experience: May 31, 2025
Bruce Smith
a BIG thank you to BIANCA .

a BIG thank you to one of the most friendly and professional ladies in the Specsavers group : Bianca from the Kolonnade branch . Than you for your approach and help with regards to my mom's glasses that had a wash in our washing machine , and ended up skew and in 2 x pieces. You took it upon yourself to speak to the repairs gentleman , and had my mom's (very old) glasses fixed at NO COST. As a SASSA pensioner my mom is grateful not to have paid a cent for the repairs. Thank you Bianca for phoning me within 2 hours after handing in the glasses , to the point where you confirmed that the glasses are ready for collection , and handling me with the utmost respect even though we did not pay for the repairs. SPECSAVERS and many other retail shops need more people like you. God Bless. Werner Engelbrecht.

5
Date of experience: May 31, 2025

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Business Details

  • Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.

  • language https://www.specsavers.com

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