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specsavers.com

specsavers.com

4.5
4.5 Based on 1.7K reviews

Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark....

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Average Rating

4.5

/
5

1.7K Reviews

5 Star
79%
4 Star
7%
3 Star
4%
2 Star
3%
1 Star
7%
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Review Time

Jo McNaught
Fantastic customer service from Sophie…

Fantastic customer service from Sophie at the Coulby Newham store. She sorted my problem without any hesitation. I'm very happy with my new glasses. Thank you

5
Date of experience: Nov 23, 2025
Jenny Laahs
The team in Oxford were outstandingly…

The team in Oxford were outstandingly helpful with an eye issue I had while travelling out of reach from my usual optician at home, much more so than the other national chains I tried beforehand. Thank you for saving my day!

5
Date of experience: Nov 23, 2025
Mrs Frances Buffery
Always treated with respect

Always treated with respect, a proper eye test and everything is explained to you, nothing is too much trouble they are very happy to deal with any questions you may have, I am very happy to recommend Specsavers to everyone

5
Date of experience: Nov 23, 2025
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Amanda Redfern
Excellent customer service 👏 👌 👍

Excellent customer service 👏 👌 👍Amanda, kerri, tommy

5
Date of experience: Nov 23, 2025
Cw
Great customer service.

Specsavers in the Arndale Centre, Manchester, provided excellent customer service on my recent visit. Upon arriving I was greeted and shown where to go. The appointment was on time, the eye test was quick, with a detailed run through of my eye scan. Choosing my glasses was an enjoyable experience, the staff member who helped me was wonderful. She knew which frame suited me, and gathered several options. She talked me through all the lens options and explained which would be the best option for me. Came away with two pairs of glasses ordered, (2for1) which I absolutely love.

5
Date of experience: Nov 23, 2025
Michelle
Very thorough test very welcoming and…

Very thorough test very welcoming and friendly

5
Date of experience: Nov 23, 2025
Jennifer, Edinburgh
A faultless experience at Specsavers!

Ehsan was extremely professional, knowledgeable and polite. He took time to answer my questions and give me advice based on my family history. My visit to Specsavers, thanks to him, was faultless!

5
Date of experience: Nov 23, 2025
Ihuoma Njoku
Good customer service

Good customer service

4
Date of experience: Nov 23, 2025
K.Keyworth
I ad an Optician who gave me a thorough…

I ad an Optician who gave me a thorough examination, kept me informed throughout, made me feel at ease.

5
Date of experience: Nov 22, 2025
Rachel
Brilliant

Everyone was very friendly, welcoming and thorough completing the various differnt elements of an eye exam and super fast collection of glasses less than a week later!

5
Date of experience: Nov 22, 2025
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Business Details

  • Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.

  • language https://www.specsavers.com

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