sportsbet.com.au

1.2
1.2 Based on 200 reviews

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Average Rating

1.2

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5

200 Reviews

5 Star
2%
4 Star
0%
3 Star
2%
2 Star
3%
1 Star
92%

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Salma
They are rejecting bets after approval

They are rejecting bets after approval, if they won. After bets placed, the loading screen appears for more than 20 seconds to check bets. They approved my bets once and the approval screen appeared. However after approval they canceled it without notifying or informing customer. They are not fair, keep away.

1
Date of experience: Dec 03, 2021
DB41
Atrocious customer service and wait…

Atrocious customer service and wait times. Account gets blocked and they take ages to act on refunds etc. I wouldnt recommend Sportsbet to anyone

1
Date of experience: Nov 22, 2021
Dwayne Lewis
BEWARE they will not let me withdraw my…

BEWARE they will not let me withdraw my money!!! do not deposit with them.

1
Date of experience: Nov 13, 2021
Absolute scam

If there's anything below 1 star....absolute SCAM of a company....verification took forever.....when finally done, withdrawal was disabled because I had turn $300 into over $10k......withdrawal finally allowed after may chats with customer service and fund later returned to my betting account after 4 working days when they realized the bet account was empty....long story short....I loose all to them again....already deactivated my account...PLEASE AVOID THIS COMPANY LIKE A PLAQUE...SCAMMERS.

1
Date of experience: Nov 04, 2021
Bapt0351
Absolutely disgusted

Absolutely disgusted at the rude and unhelpful team at sports bet. I rang their support team because I was locked out of my account, simple password reset! I was told that I owe $9000+ on 5 accounts that I had never heard of. When I asked to speak with customer security team, they made themselves unavailable on 3 separate occasions. My plan was to stop further fraudulent accounts being made for my good and theirs. Incredibly unhelpful and blatanlty rude customer service. They don't give a hoot about you and your account! My advise NEVER touch these crooks!

1
Date of experience: Nov 02, 2021
Gunnar Barnes
Best Price My Ring Gear

Best Price My Ring Gear ! $100 a Win 29/1 Twilight Payment Melbourne Cup Fixed Odds . Box 8 Horses for the 1st 4 My Outlay $250 I get 8% ! As We Know Twilight Payment Wins ! Pays $29 Not on SportsBet I get $22 ! Gets Better I get the 1st 4 up at 8% so I thought ! Sportsbet rounded my $250 investment So I received 6% ………. You Check there Win Payments ! They are always Less $2 of the Starting Price . & there were no deductions from any other Agencies from the Melbourne Cup Win ! Except For ??? Wait For it .

1
Date of experience: Nov 02, 2021
Lilly J.
Classic Stitch Up

My partner has always said that sportsbet stitch him up but I had never experienced it until now.I put a same race multi on, 3 horses to come top 3 and 1 to come top 4. WELL my 3 top 3 horses came exactly that and my top 4 horse has managed to have a dead heat for third place. I was supposed to win $92, but they only gave me $43..... Less than half. As far as I am concerned, my top 3 horses came exactly where they should have... My top 4 horse went one better.... How they can try and justify a payment of less than half is beyond me.When I tried to get an explanation, they explained what I believe to be the dead heat rules for a single win or placing then didn't want to hear anything more from me and said I am ending the chat now before I could respond. I am not happy with the lack of customer service I just received. Just didn't want to give me the time of day.I know $92 is chump change for some but I'm not a big better and I don't win very often and now it is a principle thing for me. I'll be using pointsbet from here on out! They are killing it with their service at the moment and sportsbet could learn a thing or two from them.

1
Date of experience: Oct 23, 2021
Raleigh J.
They are son of bi**ch...very cleaver…

They are son of bi**ch...very cleaver and never answer a call if there is a probability you win.

1
Date of experience: Oct 16, 2021
Anthony Sanders
Even tomorrow’s races have duplicated…

Even tomorrow’s races have duplicated horses in races following each other. Place a multi bet on consecutive races and what happens? You guessed it. Up until Friday sports bet was taking bets on Caulfield cup due to be held on Wednesday but guess when the race is held ? Tomorrow Saturday.

1
Date of experience: Oct 15, 2021
Valyoshi1372
Under the act gambling regulations…

Under the act gambling regulations sport bet has not comply and refused to fix error. Sport bet has credit account holder error winning. Under gambling regulations sport bet should have void all bet the count holder has placed after with the error credit, Instead negative the count holder and make count holder take full responsible the error. Please avoid sport app they don’t wanted to resolve problem and continue take account holder responsible for the error credit. If sport Bet doesn’t comply to gambling regulations they shouldn’t be able to run this gambling business. All management we spoken doesn’t even know there regulations gambling acts and continue to say we can’t void or return account holder money that they have deposit. Good and service hasn’t been provided by sport Bet. Again please avoid this app.

1
Date of experience: Sep 30, 2021

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