squaretrade.com

4.1
4.1 Based on 1.5K reviews

Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers s...

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Average Rating

4.1

/
5

1.5K Reviews

5 Star
68%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
18%

Filtered Reviews

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Review Time

The printer is still broken in the same way…

The printer did the same thing when returned. I have gotten it to work by Ethernet but the wifi is broken.

4
Date of experience: Apr 19, 2025
Charicraft72_YT52
The simple ease of making a claim

The simple ease of making a claim, the quick response and gratification in the process ending in a brand new TV delivered within 48 hours after the claim was initiated. Very satisfied customer. Thank you!

5
Date of experience: Apr 19, 2025
Venus
I was very surprised that my warranty…

I was very surprised that my warranty completely covered the cost of repairs, was easy for this 76 year old to do, and it was returned quickly and w very good notification.

5
Date of experience: Apr 19, 2025
Rick C.
That my computer was repaired and…

That my computer was repaired and returned in a timely manner. I would have preferred some communication as to what was needed for my computer to be fixed. All the websites would indicate is it was in repair not what was being done.

5
Date of experience: Apr 19, 2025
Elliot
The customer service representative was…

The customer service representative was very helpful . Thank you

5
Date of experience: Apr 19, 2025
Randy
Agent was effective in Getting my claim…

Agent was effective in Getting my claim completed

5
Date of experience: Apr 19, 2025
Walker A.
My issue is still not resolved

My issue is still not resolved. The repair people informed me that you all would be contacting me again. I haven't heard anything.

2
Date of experience: Apr 19, 2025
Alexandru Enache
Wonderful customer service

Wonderful customer service

5
Date of experience: Apr 19, 2025
SydanLumi
No resolution from customer service

I contacted square trade regarding my shredder not working and have yet to hear from anyone. My last contact was requesting a copy of my order which I sent on 4/25/2025, and since then nothing. Where do I take or send it to get fixed or where will I be reimbursed for it. I would like to throw it out because it's just taking up space and is unusable. So disappointed Re: Claim Update - Claim: 097818334137

3
Date of experience: Apr 19, 2025
Nikolai
Great job done!!

5
Date of experience: Apr 19, 2025

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Business Details

  • Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more

  • email socialhelps@squaretrade.com
  • language https://www.squaretrade.com

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