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4.1
4.1 Based on 1.5K reviews

Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers s...

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Average Rating

4.1

/
5

1.5K Reviews

5 Star
68%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
18%

Filtered Reviews

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Review Time

customer
I still have the ice maker

I still have the ice maker. I was never sent a label to send it back for a replacement

1
Date of experience: Sep 05, 2025
customer
The great customer service.

The great customer service.

5
Date of experience: Sep 05, 2025
customer
I believe if you have a warranty for…

I believe if you have a warranty for something you should receive the exact product in return

1
Date of experience: Sep 05, 2025
customer
They did what they said they were going…

They did what they said they were going to do.

5
Date of experience: Sep 05, 2025
Alejandro
Quick and Easy

Quick and Easy! A+++++

5
Date of experience: Sep 05, 2025
customer
Thanks

Thanks for everything

1
Date of experience: Sep 05, 2025
customer
Long wait but finally resolved

My biggest complaint is the fact that I did not have a usable tv for over a month but in the end I did receive a fairly decent replacement. The tv is not as good as the original but it works ok. The first replacement was not compatible with cable tv service so it had to be returned and that resulted in a longer wait to get it resolved. I really think it would have been simpler to just cut a check as a refund on the original. I could’ve have it resolved in a week.

3
Date of experience: Sep 05, 2025
Simple and Straightforward

The customer service was really simplified and straightforward. Everything was easy to understand and simplified.

5
Date of experience: Sep 05, 2025
Michael
Turn around was really fast

Turn around was really fast. Very on top of things. After filling the claim, I received the replacement in only a few days!!

5
Date of experience: Sep 05, 2025
Suzy Q
Difficult to file claim

Difficult to file claim. Allstate stated it was still under warranty with the manufacturer and contact. They indicated that I would receive an email with the warranty information. The email stated Manufacturer and nothing was listed. The same with contact number.I tried to look online for the information but there was nothing. Finally I contacted the manufacturer who stated again no warranty.The manufacturer, Orion, does nothing.

3
Date of experience: Sep 05, 2025

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Business Details

  • Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more

  • email socialhelps@squaretrade.com
  • language https://www.squaretrade.com

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