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squaretrade.com

squaretrade.com

4.1
4.1 Based on 1.5K reviews

Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers s...

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Average Rating

4.1

/
5

1.5K Reviews

5 Star
68%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
18%
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Filtered Reviews

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Review Time

Michael
Turn around was really fast

Turn around was really fast. Very on top of things. After filling the claim, I received the replacement in only a few days!!

5
Date of experience: Sep 05, 2025
JA
Simple and Straightforward

The customer service was really simplified and straightforward. Everything was easy to understand and simplified.

5
Date of experience: Sep 05, 2025
customer
Good and quick service

Good and quick service. Fast turn around to get my new replacement vacuum.

5
Date of experience: Sep 05, 2025
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KELLYANNE
Easy prompt service

5
Date of experience: Sep 05, 2025
Bridgette
You sent the product still not fixed

You sent the product still not fixed. Product still not connecting to computer. Good customer service but not happy with how my product was returned

1
Date of experience: Sep 05, 2025
OANH EGGLESTON
Excellent service.

5
Date of experience: Sep 05, 2025
Noel customer
It was fixed great like the new ones I…

It was fixed great like the new ones I have 7 of my devices under Allstate highly recommend

5
Date of experience: Sep 05, 2025
customer
BAD SERVICE NEVER GAVE ANY UPDATES THE…

BAD SERVICE NEVER GAVE ANY UPDATES THE ONLY ANSWER I WILL GET IN TWO BUSINES DAY AND EVERY TIME I CALL TO GET AN ANSWER IT'S ALL THE FEED BACK I GET. VERY DISAPPOINTED HAD MY PHONE FOR OVER A MONTH.

1
Date of experience: Sep 05, 2025
customer
Taking a long time

First, it took a couple of weeks to get an appointment after I submitted the claim. My original appointment was rescheduled and the website wasn’t working so I didn’t know when it was rescheduled for. Then when they came they said the wrong part was sent so they had to reschedule again.

1
Date of experience: Sep 05, 2025
Dawn Patterson
Takes care of business quickly

Takes care of business quickly

5
Date of experience: Sep 05, 2025
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Business Details

  • Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more

  • email socialhelps@squaretrade.com
  • language https://www.squaretrade.com

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