squaretrade.com

4.1
4.1 Based on 1.5K reviews

Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers s...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

1.5K Reviews

5 Star
68%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
18%

Filtered Reviews

Filter Reviews

Review Time

customer
Don’t but not worth the hassle.

When I called about the warranty they kept saying it was Walmarts responsibility and when I called Walmart they kept saying it was squaretrades responsibility

1
Date of experience: Sep 05, 2025
customer
You stood behind your promise to fix my…

You stood behind your promise to fix my product. I was sent out and sent back exactly as promised and it works great.

5
Date of experience: Sep 05, 2025
Donald Caldwell
Prompt resolution of issues

5
Date of experience: Sep 05, 2025
Smart Everything Billiards Customer, Sandy
Worthless Allstate product warranty

From the beginning this has been a total nightmare. Before I buy any other electronic device warranty, I will check to see if the warranty is through Allstate. It has taken over a month to get the warranty service or alternative resolution done and my appliance is still not usable. I have spoken to, or chatted with, more than a dozen different people or AI generated events. They each ask me to repeat every step multiple times and at the moment they are addressing one refurbished piece of parts at a time. The TV just should have been replaced. They know it's a lemon and instead of a new item that I got, it was probably a total refurbished TV that someone else had turned in.

1
Date of experience: Sep 05, 2025
customer
U did your best job

U did your best job

5
Date of experience: Sep 05, 2025
L Powers
Good Communication and Helpful Customer Service

Good Communication. Helpful customer service.

5
Date of experience: Sep 05, 2025
customer
Very fast

Very fast, great email communication

5
Date of experience: Sep 05, 2025
customer
Turn around was about a week ask they…

Turn around was about a week ask they told me it would be.

5
Date of experience: Sep 05, 2025
customer
I still haven’t received my check

I still haven’t received my check. They take all day to respond to your request and don’t keep you updated as they should.

1
Date of experience: Sep 05, 2025
customer
Great services and very professional.

5
Date of experience: Sep 05, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more

  • email socialhelps@squaretrade.com
  • language https://www.squaretrade.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More