squaretrade.com

4.1
4.1 Based on 1.5K reviews

Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers s...

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Average Rating

4.1

/
5

1.5K Reviews

5 Star
68%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
18%

Filtered Reviews

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Review Time

customer
paid my claim in an efficient manner

paid my claim in an efficient manner, even though they sent me to many progress e-mails.

5
Date of experience: Sep 05, 2025
Bruce
I bought the insurance

I bought the insurance. The Vacuums battery didn't work. I filed a worked order for the battery, but know responsed to my email. What a joke. Still today I haven't heard from anyone.

1
Date of experience: Sep 05, 2025
DALE STIRN
Outstanding Service

Great communication from both your staff and the company assigned to repair our television. Thanks a bunch!

5
Date of experience: Sep 05, 2025
Jeanne O
Very frustrating computer interface

The computer interface to file a claim in a nightmare! The fact that you cannot register the new phones when they are purchased and have a record of them on the Allstate site is ridiculous! Once I called and spoke with approximately 6 different representatives, I was finally able to submit my claim. I was paid in a timely manner.

2
Date of experience: Sep 05, 2025
Phyllis Carter
Everyone was nice and helpful

Everyone was nice and helpful. The work was done in good time

5
Date of experience: Sep 05, 2025
Charles
Getting my warranty on a widow…f

Getting my warranty on a widow regulator I purchased was quick and without disappointment easy. I went to the All State web site and filled out the information they required. Their response was immediate. They gave me the option to get a gift card refund to apply to my next Amazon purchase in the amount of the regulator or I could receive a check. I choose the gift card applied to my amazon account. It was done the next day. Thank You Allstate!!!

5
Date of experience: Sep 05, 2025
customer
Fast service

Fast service, with the repair estimates were a bit easier for appliance related issues.

4
Date of experience: Sep 05, 2025
Phillip Han
Customer service was great

Customer service was great. I got the help that I needed! Thank you!

5
Date of experience: Sep 05, 2025
Easy to use.

Was easy and fast to make a claim.

5
Date of experience: Sep 05, 2025
DAWN
Excellent service

Excellent service, Professional staff, and quick resolution.

5
Date of experience: Sep 05, 2025

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Business Details

  • Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more

  • email socialhelps@squaretrade.com
  • language https://www.squaretrade.com

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