Review Time
Extremely disappointed, ordered a peony tumbler which came with several manufacturing defects, I was issued with a refund and went on to order another, again this arrived in a terrible condition with scratches all over the lid, after emailing backwards and forwards for over a week I am still no further forward with trying to simply get a new lid. Because of there terrible, patronising customer service team taking so long the tumbler is now out of stock so I have to either have a damaged one or simply return it. They don’t deserve loyalty. I’ll stick to my old cups.
I am a customer from South Africa. A defect thermo flask was sold to me. When I lodge a lifetime warranty claim for replacement, no reply or replacement on my claim. After numerous mails still no reply after 4 weeks from 06/09/2024. STANLEY absolutely does not forefull their policy.
I bought the high pressure washer and used twice the hose burst and started leak, i contacted their repair team who asked me to contact a company in Italy who is the manufacture of the produce (It's NOT a Stanley product), the Italian company did not response, and I then contacted Stanley UK repair team who denied their poor quality by saying it's an accidental damage to the hose, which is a joke. their repair team did not get the problem resolved, and asked me to pay £80 for a hose. Very bad quality and bad experience with them!!
Poor produce. Even worse customer service for a $50 that degraded in 5 months. I definitely do not recommend this brand or company even though there is a lot of hype around them. They only care about money and not providing a quality product. Beware: your $50 cup will turn to garbage and they will not do anything about it.
Order a cup for Mother's day never received. Shows label created but not shipped. Contacted them and they it was resolved. Still shows never shipped! Now they say I have to wait 14 days to get my money back!Will never order from them again!
It is ABSOLUTELY RIDICULOUS that people can go on the site and completely buy out EVERY SINGLE ITEM that comes out and then sell it for double. Stanley NEEDS to put a STOP to it and LIMIT it to one or two per person and the name on the card! They have ONLY done it ONCE that I have seen with the Chocolate Gold. It is WRONG!!!
I purchased 2 at target. The handle fell off my sons. I contacted Stanley about this problem. They contacted me and said it would be replaced. That was over 6 months ago. I have not received any more correspondence or a replacement. The customer service is horrible. I will not be ordering from this company again. They don’t take care of their customers.
My experience with the Stanley cup,the color is fadeing off the bottom of the cup in only 5 days of purchasing it and a little of the name came off,I ask if the cup was authentic and was told it is,so I want to know if this is normal after only having it a few days.
I bought 3 Stanley products, 1 was customized. I looked on another website and I found a color that I liked the most, I went toI contacted Stanley and asked to cancel the custom product. I received an email confirming that the product would be canceled, I went to the other website and bought the product in the color I wanted. I went flying during spring break, and when I came back, to my surprise, the 3 products had been delivered and the refund for my product had not been made. I contacted Stanley who responded by saying that they could not cancel the product as it was customized. I wonder, how could they not cancel if I have an email proving that they said they would cancel? Well, I sent two other emails with prints of the emails showing that they had said they would cancel my purchase and so far they haven't responded and I was left with a product that I didn't like.You need to think carefully before purchasing on the Stanley website, if you regret it, no matter how much they say they canceled your purchase, you could still be at a loss and not be able to return the product.
Claim your business profile now and gain access to all features and respond to customer reviews.
eliteproedge.com
ybyboxes.com
www.mailrupee.com
webbydesignstudios.com
softsync24.com
ericjavits.com
the5ers.com
thejellyburn.shop
whidbeyseafoods.com
dcypher.me