Review Time
Absolutely shocking I’ve returned 2 separate items in last two weeks and they have refused a refund for now reason at all. Absolutely shocking site, I sent the items back provided evidence and still refused refund. Will never use agai
I ordered 5 matching sets from this company and to be fair 4 of them are ok but the red set I bought absolutely stinks of BO under the arms that strong I was nearly sick when I got it out the packaging. This is clearly a returned item or a model has modelled a load of clothes and hasn’t had a wash. I contacted customer service which in itself is so poor for them just to tell me if I am not happy return the item. Not even an apology! Rude and unprofessional and after reading reviews I’m guessing I won’t even get a refund. I’ve been in retail for years myself previously and this is one of them companies that buy cheap have no skill with customers and just pocket the money. BEWARE!!! Jokers
I have just recieved my order, a skirt and top set for my daughter. After removing it from the packaging I discovered the item is damp/wet feeling. Bizarre as the packaging and invoice are dry. Material feels cheap and it looks nothing like the item advertised. I will definitely not order from here again. Please avoid, don't waste your money.
Thought I’d treat my self for my bday so I Ordered 2 co ord sets one came all stained in lipstick , other one worn once and the leggings ripped at the seam, jumper pocket stitching all came away just from being washed, shocking quality , won’t be ordering again
Disgusting. I have contacted them. First of all a stain was on my item. That was bad enough. I let that go because it would probably just wash out and I like the set. But after wearing the joggers on the co ord ONCE bear in mind for a few hours the joggers are all bobbled it’s awful. They were not helpful whatsoever and just kept saying nothing they could do as the tags have been off. The point is they’ve sent such a bad item. If you purchase clothes they should not be bobbling. Period. Never ever order from these I’m so sorry to say. But the customer service is appalling.
Item received and worn once, the trousers then came apart at the seam so I am unable to wear them once (worn for one hour sat on a train!) they have refused to send a replacement pair or refund, so clearly the items are only expected to last one day! Ridiculous and extremely unprofessional customer service to say the least!
AVIOD PLEASE If I could put minus I would what a terrible terrible company. I ordered 5 items for my daughter but 3 didn’t fit so sent them back via Royal Mail tracked and signed for but the company claiming they didn’t receive them back even though I have the delivery and signed for buy a member of staff. The company are determined to say they haven’t received the items when clearly they have and the customer service is appalling they don’t get back to you and you have to badger them constantly so I’ve given up but please avoid this company it’s just not worth the hassle and you are throwing your money away.
THIS COMPANY IS A SCAM!!! Placed an order 4 weeks ago and got told it was delayed due to the Easter weekend, I send a further 2 emails once it was over 2 weeks and kept getting the same response that they will look into it but they never did. I sent another 2 emails again asking for a refund as it was a joke that they hadn’t sent me the order out yet and they are completely ignoring me. They have not sent my order out and have just took my money not sending me a refund. ABSOLUTE SCAM. Definitely don’t order from them!
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