Review Time
After some initial challenges around delivery, TV was delivered very well packaged. TV is well constructed with a waterproof panel to protect your cables/connections. Picture is very bright and should look good in all but the brightest sunshine. It hasn't yet been exposed to high heat or water, but the construction give me confidence it will hold up well on our patio.
This is my 3rd Sylvox TV as I just upgraded to the 55 inch size for my outdoor pool patio. The picture is bright ,does not get washed out like regular TVs in the sun, and they are waterproof as I leave mine outside uncovered even in the Florida rains. Customer service is great and responds right away. Highly recommended. I would definately recommend getting the soundbar for improved sound quality. I sometimes connect a bluetooth speaker to the soundbar when I am watching TV in my spa to have sound right next to me.
I had the same experience that a lot of others apparently had where after just a couple months the TV stopped working. I had to unplug it, then it would just show a warm up screen and then never get past that. I sent an email, they requested a video, then sent me a new TV and arranged to have the old TV picked up. It was easy. Only thing I don't know is if this new one is going to stop working...I do appreciate the fix, they did make it easy on me.
I ordered a 75" full sun outdoor TV. I had no issues with order or delivery. I hired an electrician to do the installation and that also went smoothly. The TV is working great so far (it has only been about 3 weeks), so I'm enjoying the experience. I didn't realize my order came with a free wall mount, so I also paid $99 for a wall mount. When I told Sylvox about the mix up, they paid for my return shipping label so I could return the extra wall mount for a refund. Yvonne (customer service agent via email) has been helpful, responsive, and generally good to work with. So far so good on my order.
My purchase took 28 days to arrive. You probably would think that is worth 5 stars. However, once I brought it to their attention, they began an investigation and within a week sent a replacement that arrived in the scheduled time. Their correspondence was great and timely. They truly seemed to care that I was upset and tried to make things right. I would buy from Sylvox again. Great customer service.
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Sylvox is a world leading full-scene TV brand. Our TVs allow users to enjoy the best viewing experience in various scenarios such as bathrooms, kitchens, outdoors, and RVs.
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