sylvoxtv.com

4.2
4.2 Based on 190 reviews

Sylvox is a world leading full-scene TV brand. Our TVs allow users to enjoy the best viewing experience in various scenarios such as bathrooms, kitchens, outdoors, and RVs....

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Average Rating

4.2

/
5

190 Reviews

5 Star
74%
4 Star
5%
3 Star
2%
2 Star
3%
1 Star
16%

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Tracey Hill
75” Sylvox Outdoor Google TV

My neighbor purchased the 75” Sylvox outdoor Google TV and recommended it for my home. I was concerned because my backyard reno wasn’t complete and I feared that any malfunction may not be covered beyond 30’days. I was very happy with the easy set up and beautiful picture. Please do not forget to request the free cover when ordering. Customer service was gracious enough to deliver one despite my oversight. Thanks Sylvox!

4
Date of experience: Sep 18, 2025
WAYNE ZUNKER
I purchased a 55" to be delivered in 2…

I purchased a 55" to be delivered in 2 to 5 business days. I email IAN and asked when it might be delivered? IAN was very quick getting back to me with FED-EX tracking numbers that don't open. Still not sure when delivery will happen?

5
Date of experience: Sep 16, 2025
Dave DePlanche
'wrong region' dvd error…

Ian solved my 'wrong region' dvd error in under 2 minutes. Excellent service.

5
Date of experience: Sep 04, 2025
Ian S.
32" with DVD player

I recently purchased a Sylvox 32" Combi (built in DVD player), unfortunately, there was a problem when swithing the TV on (had to be several attempts to get a picture). I emailed Sylvox explaining the problem and had a reply from Sally asking for some pictures, then Sally informed me that another telly was en-route and she sent a returns label for the faulty set.No drama's just great customer service. Thank you Sally for your prompt action and keeping me updated all of the way.

4
Date of experience: Sep 01, 2025
Diogo Pereira
Great Customer Service

I had tv delivered back in May and it was stored in my garage while the backyard work was being completed. It took a couple of months until I was finally able to mount the tv up. To our surprise it wasn’t working properly. I immediately reached out to Ian that very swiftly helped me with a replacement to be sent my way.

5
Date of experience: Aug 15, 2025
wayne conklin
Great customer service!!!

I order the 54" and it delivered on time, it unfortunately arrived with a damaged screen and Sylvox replaced it quickly without a bunch of run around. surprising with the way typical businesses operate today. Also we love the TV!!!

5
Date of experience: Aug 14, 2025
Peter Matthews
Don’t use this company

Don’t use this company. I ordered a tv at the beginning of August and it didn’t turn up until I managed to contact them and tell them nothing had shipped. I then received a unit bug on unpacking found it was pre used and already broken. I am still trying to get a response from them to have it replaced. It’s the worst service ever. I just want my money back now. I see there is a 30 day money back statement Maybe …. But if you can’t contact and they don’t pick up…. Anyway don’t use them

1
Date of experience: Aug 11, 2025
Cindy M
Ian was very helpful when I ran into a…

Ian was very helpful when I ran into a problem with my new TV.The issue has been resolved.Thank you

5
Date of experience: Aug 08, 2025
Steve
Excellent Customer Service

I worked with Ian on an issue with the TV. Ian took care of it quickly, getting a new TV to our house to replace the first one that was delivered which had an issue with the screen.

5
Date of experience: Aug 06, 2025
Joyce
Problem with DVD Region resolved quickly

The RV Smart TV/DVD combo came with the DVD set to Region 3 and I was unable to figure out how to play DVDs. I submitted a support ticket and within a few hours had a friendly, helpful response. It would be better if "pressing 8 five times" was in the online help, but the problem was resolved easily and quickly by Ian . The tv seems nifty for our camper/travels.

5
Date of experience: Jul 31, 2025

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Business Details

  • Sylvox is a world leading full-scene TV brand. Our TVs allow users to enjoy the best viewing experience in various scenarios such as bathrooms, kitchens, outdoors, and RVs.

  • email service@sylvoxtv.com
  • language https://www.sylvoxtv.com

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