sylvoxtv.com

4.2
4.2 Based on 190 reviews

Sylvox is a world leading full-scene TV brand. Our TVs allow users to enjoy the best viewing experience in various scenarios such as bathrooms, kitchens, outdoors, and RVs....

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Average Rating

4.2

/
5

190 Reviews

5 Star
74%
4 Star
5%
3 Star
2%
2 Star
3%
1 Star
16%

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Review Time

Brianna C.
I ordered an embedded bathroom TV

I ordered an embedded bathroom TV, but when my contractors said it would cost me $3,000 to install it make the frame, Sylvox bailed me out and let me know return the embedded TV really late and purchase a non-embedded TV instead. And they got back to me on Christmas Eve and Christmas Day. THANK YOU SO MUCH Sylvox and Yvonne!!!

5
Date of experience: Dec 25, 2024
I had a terrible delivery experience…

I had a terrible delivery experience order on Nov 28. They only shipped the cover and TV mount. After 20-30 emails they promised and missed three different delivery dates costing me 3 days of waiting all day. They take days to reply and give vague wrong answer. I finally received the TV and soundbar After giving poor review they now bug me to change it more than they responded to where TV was. I really thought I was scammed out of $2000. Have not opened box yet but I’m not optimistic and dread dealing with their customer service if I have a problem

1
Date of experience: Dec 23, 2024
Dick L.
TV review

The TV came in quickly and It works perfectly. This company is great and very helpful. I have no complaints and run into no issues with this TV. I recommend!

5
Date of experience: Dec 22, 2024
R4j126
Extremely happy with the purchase and support

Excellent company to deal with. Great customer service. I received a tv with a dead pixel and they promptly took care of the problem by replacing and tv and having an easy process to return the tv at no shipping costs. Thank you Sunny for all your help. He is great. In reference to the tv, I brought the 43” pool pro 2 series. It’s built like a tank and the picture quality is surprisingly good for being an outdoor tv with at times being hit by direct sunlight. Even the remote is waterproof. The connections are hard to get to, need to unscrew about 12 screws, but the reasoning I get. They are trying to minimize water intrusion. Seems like the tv does. Overall, I made a great choice in choosing this tv and recommend this tv to someone looking for an outdoor tv. Greta value for the price.

5
Date of experience: Dec 20, 2024
Kevin Johnson
THE PERFECT FIT

After extensive research into outdoor rated TV's, I decided that a Sylvox 65" TV was going to be the perfect solution for out new outdoor patio. I love the warranty guarantees and the excellent customer service I received in my research with Sunny. It is now installed and I am very impressed with the brilliant color and sharpness the Sylvox TV is providing me. I have already recommended this outdoor rated TV to many of my friends who were also impressed with the picture quality.

5
Date of experience: Dec 14, 2024
Rita Johnson
Excellent Customer Service!

I ordered a Sylvox outdoor TV through their website and when it got to me, it had a defect and would not turn off. Sylvox put me in contact with customer service and they immediately began trouble shooting. After a very short time, Sylvox made the decision to replace the TV and it was immediately shipped to me. The new TV worked perfectly and we were able to enjoy it fully throughout the holidays. Thank you, Sylvox for the excellent customer service!

5
Date of experience: Dec 13, 2024
jorispouvreau
Outstanding Service

They addressed my question quickly and supplied me with the information I needed. Great customer service.

5
Date of experience: Dec 13, 2024
Jim Powell
The Sylvox outdoor TV is not only…

The Sylvox outdoor TV is not only stylish but also powerful. Whether it's sunny or cloudy, the image remains sharp, and the sound is strong enough for outdoor use.

5
Date of experience: Dec 08, 2024
Spencer
Buyer beware

I would give this company a 0 if I could. I ordered the TV on December 5 & received on December 18. I only received the tv, no power cord, remote control, warranty card, etc. I contacted customer service via email & was told that the rest would ship out on the December 19. It was shipped on December 23. & I’ll receive January 6. I also had tried several times to call the support number & got a recording that the phone lines were not working. Finally after 3 days & the 4th call I spoke to someone. I was told that he could not help me it had to be escalated to another department & would be marked high priority. I’m still wait for that call, glad I emailed & got a response. They had no problem taking my money which was over $1000. Apparently this is no big deal to them, it is to me and it was a Christmas present. I pray that when I receive the power cord & remote control that all works properly. I can’t imagine jumping through hoops again to get what I thought I paid for.

1
Date of experience: Dec 04, 2024
Kierra Long
I ordered a Deck Pro TV from Sylvox

I ordered a Deck Pro TV from Sylvox. The original TV I received had some issues with picture quality. Sylvox stepped up on a big way and sent a replacement and their customer service was amazing. I am very happy with my new Deck Pro 65" TV.

5
Date of experience: Dec 04, 2024

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Business Details

  • Sylvox is a world leading full-scene TV brand. Our TVs allow users to enjoy the best viewing experience in various scenarios such as bathrooms, kitchens, outdoors, and RVs.

  • email service@sylvoxtv.com
  • language https://www.sylvoxtv.com

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