Review Time
I love my outdoor TV. I had an issue with a missing piece for the bracket when it first arrived and customer service quickly sent a replacement part. Then when I ran into issues with the remote 10 months later, customer service quickly sent me a replacement remote.
I purchased a 65" outdoor tv, mount, soundbar and installation service several months ago. Due to numerous factors, I was not able to schedule installation until November. I then discovered the tv had an internal screen fault. My service contact, Sally, who had been amazing throughout the delay, worked with me to get a replacement tv sent out. Once the new tv arrived, Sally quickly scheduled the installation, and it was professionally installed on time.The tv, soundbar, and mount were all of high quality. The picture on the TV (outdoor Florida) is awesome and the sound is clear. Just a fantastic package of quality products.The best part, however, of the whole deal was the outstanding customer service provided to me by Sally. She always responded quickly to my emails and worked with me beyond the call of duty. Best support I have ever had for any product.100% recommend Sylvox to anyone wanting a quality product and outstanding servce.
I spent a lot of time reviewing outdoor TVs and soundbars, trying to find a reasonable yet quality solution. I have had the TV for over a year and have been very happy with how it has worked throughout the winter! They are helpful and friendly to work with. I would recommend checking Sylvox out if looking for an outdoor solution.
I purchased the full sun 75 inch outdoor TV with soundbar from Sylvox almost a year and a half ago. I am extremely impressed with the quality and sound quality, that is until my soundbar intermittently stopped working. I immediately reached out to Sylvox customer service to which they responded back to me immediately with many helpful suggestions to try to resolve my issue. After numerous tweaks and adjustments, it was determined that something went wrong with the sound bar itself. Showbox wasted no time in approving a new soundbar to me, even though the unit was just out of warranty. It’s rare these days when a company continues to provide great support well after the purchase date. Is the kind of service that we all expect from any company that stands behind the quality of its products. Silvox does this. I would highly recommend Sylvox products.
Ordered a flip-down TV for my kitchen. Ended up not liking seeing the hinge mechanism so decided to return. Sunny @ support took care of me, stayed in touch and processed the return quickly. I'm buying another Sylvox unit because of the service and quality of the TV.
I recently purchased the 43" Waterproof Partial Sun Outdoor TV - 2022 Deck Series. Customer service was very responsive which gave me confidence in my purchase. Set up was a breeze. I've been impressed so far by the picture quality. The sound is also good though would likely be enhanced with the sound bar.
I received the 55 inch TV by Fedex - TV on lanai, picture was great, but my friends noticed three small spots in the picture when white color displayed - put a full white screen on and was able to see spots clearly - reported to Sylvox and immediately received e-mail notice of replacement being sent out - GREAT QUICK service.
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Sylvox is a world leading full-scene TV brand. Our TVs allow users to enjoy the best viewing experience in various scenarios such as bathrooms, kitchens, outdoors, and RVs.
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