sylvoxtv.com

4.2
4.2 Based on 190 reviews

Sylvox is a world leading full-scene TV brand. Our TVs allow users to enjoy the best viewing experience in various scenarios such as bathrooms, kitchens, outdoors, and RVs....

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Average Rating

4.2

/
5

190 Reviews

5 Star
74%
4 Star
5%
3 Star
2%
2 Star
3%
1 Star
16%

Filtered Reviews

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Review Time

Irene P.
Top notch customer service

I love my outdoor TV. I had an issue with a missing piece for the bracket when it first arrived and customer service quickly sent a replacement part. Then when I ran into issues with the remote 10 months later, customer service quickly sent me a replacement remote.

5
Date of experience: Feb 06, 2025
tyran6x17
Great TV and Even Better Service

I purchased a 65" outdoor tv, mount, soundbar and installation service several months ago. Due to numerous factors, I was not able to schedule installation until November. I then discovered the tv had an internal screen fault. My service contact, Sally, who had been amazing throughout the delay, worked with me to get a replacement tv sent out. Once the new tv arrived, Sally quickly scheduled the installation, and it was professionally installed on time.The tv, soundbar, and mount were all of high quality. The picture on the TV (outdoor Florida) is awesome and the sound is clear. Just a fantastic package of quality products.The best part, however, of the whole deal was the outstanding customer service provided to me by Sally. She always responded quickly to my emails and worked with me beyond the call of duty. Best support I have ever had for any product.100% recommend Sylvox to anyone wanting a quality product and outstanding servce.

5
Date of experience: Jan 30, 2025
Reginald
Outdoor Quality

I spent a lot of time reviewing outdoor TVs and soundbars, trying to find a reasonable yet quality solution. I have had the TV for over a year and have been very happy with how it has worked throughout the winter! They are helpful and friendly to work with. I would recommend checking Sylvox out if looking for an outdoor solution.

5
Date of experience: Jan 21, 2025
EA78
Sylvox Customer Service - Outstanding!!!

I purchased the full sun 75 inch outdoor TV with soundbar from Sylvox almost a year and a half ago. I am extremely impressed with the quality and sound quality, that is until my soundbar intermittently stopped working. I immediately reached out to Sylvox customer service to which they responded back to me immediately with many helpful suggestions to try to resolve my issue. After numerous tweaks and adjustments, it was determined that something went wrong with the sound bar itself. Showbox wasted no time in approving a new soundbar to me, even though the unit was just out of warranty. It’s rare these days when a company continues to provide great support well after the purchase date. Is the kind of service that we all expect from any company that stands behind the quality of its products. Silvox does this. I would highly recommend Sylvox products.

5
Date of experience: Jan 17, 2025
Mandy
Great service, quality products

Ordered a flip-down TV for my kitchen. Ended up not liking seeing the hinge mechanism so decided to return. Sunny @ support took care of me, stayed in touch and processed the return quickly. I'm buying another Sylvox unit because of the service and quality of the TV.

5
Date of experience: Jan 17, 2025
Helene Ross
Great product and excellent customer…

Great product and excellent customer service. I had a minor issue with some of the programming. I reached out to customer service and they responded immediately with a solution.

5
Date of experience: Jan 15, 2025
Carson
Fantastic customer service

Fantastic customer service. Suny was phenomenal and very receptive.

5
Date of experience: Jan 12, 2025
Archibald T.
43" Waterproof Partial Sun Outdoor TV

I recently purchased the 43" Waterproof Partial Sun Outdoor TV - 2022 Deck Series. Customer service was very responsive which gave me confidence in my purchase. Set up was a breeze. I've been impressed so far by the picture quality. The sound is also good though would likely be enhanced with the sound bar.

5
Date of experience: Jan 11, 2025
Jade
Response time and customer service were…

Response time and customer service were excellent!!! Thank you so much Sally.

5
Date of experience: Jan 10, 2025
Fletcher Powell
I received the 55 inch TV by Fedex

I received the 55 inch TV by Fedex - TV on lanai, picture was great, but my friends noticed three small spots in the picture when white color displayed - put a full white screen on and was able to see spots clearly - reported to Sylvox and immediately received e-mail notice of replacement being sent out - GREAT QUICK service.

5
Date of experience: Jan 07, 2025

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Business Details

  • Sylvox is a world leading full-scene TV brand. Our TVs allow users to enjoy the best viewing experience in various scenarios such as bathrooms, kitchens, outdoors, and RVs.

  • email service@sylvoxtv.com
  • language https://www.sylvoxtv.com

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