Review Time
They lie to your face and never flinch..Gave them a perfectly good phone and they gave me a phone they have locked because they sux so bad I left before 40 days..don't tell you that...So I have a two phones (new) I can't use...GOOD DEAL AYE...
They lie to your face and never flinch..Gave them a perfectly good phone and they gave me a phone they have locked because they sux so bad I left before 40 days..don't tell you that...So I have a two phones (new) I can't use...GOOD DEAL AYE...
I was a T Mobile customer for over 7 years after dumping Sprint for many,many reason. The day this merger went through I called them and dropped them,went and bought an unlocked new phone and signed up with ATT so far so good,but I WILL NOT bundle the cell service with my cable and will NEVER have a contract.
I was a T Mobile customer for over 7 years after dumping Sprint for many,many reason. The day this merger went through I called them and dropped them,went and bought an unlocked new phone and signed up with ATT so far so good,but I WILL NOT bundle the cell service with my cable and will NEVER have a contract.
Another poorly run outsourced customer support center that doesn’t understand what their job titles are, let alone care because why would they? They’re hundreds of thousands miles away! Reading a screen With multiple choice answer selections of a, b, c. Half the time they don’t even understand what you’re saying so their multiple choice response answers will leave you perplexed confused, frazzled annoyed and then after 2 1/2 to 4 hours later I’ve been tossed around and hauled from person to person to person you’ll get hung up on and then have to go all the way back to the beginning the very next day? No Way Big Fat Fail!! Although I’m not surprised being that sprint Is the Merging company! Their customer support was horrible back before flip phones were even a thought!
Another poorly run outsourced customer support center that doesn’t understand what their job titles are, let alone care because why would they? They’re hundreds of thousands miles away! Reading a screen With multiple choice answer selections of a, b, c. Half the time they don’t even understand what you’re saying so their multiple choice response answers will leave you perplexed confused, frazzled annoyed and then after 2 1/2 to 4 hours later I’ve been tossed around and hauled from person to person to person you’ll get hung up on and then have to go all the way back to the beginning the very next day? No Way Big Fat Fail!! Although I’m not surprised being that sprint Is the Merging company! Their customer support was horrible back before flip phones were even a thought!
I have been a Sprint Customer for over 25 yrs. and recently had to switch due to the merge .I order a Phone Paid In full 10/17/21 and did not receive the Phone until 12/07/21. After speaking with over 20 incompetent Reps. on the Phone and through the Chat Line I decided to go to the T-Mobile store 12 Oaks Mall, Novi, Mi. I was immediately greeted by the most professional and knowledgeable young Lady Jordan Korsinski not only did she address the issue she had my phone up and running within 30mins and she was training a new hire. The Stars are for only for Jordan I can't Thank her enough.R.Henderson
I have been a Sprint Customer for over 25 yrs. and recently had to switch due to the merge .I order a Phone Paid In full 10/17/21 and did not receive the Phone until 12/07/21. After speaking with over 20 incompetent Reps. on the Phone and through the Chat Line I decided to go to the T-Mobile store 12 Oaks Mall, Novi, Mi. I was immediately greeted by the most professional and knowledgeable young Lady Jordan Korsinski not only did she address the issue she had my phone up and running within 30mins and she was training a new hire. The Stars are for only for Jordan I can't Thank her enough.R.Henderson
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