Review Time
Too bad, it is no 0 rating. Horrible service and the worst experience. Regret that tried to start with this company. I have canceled the same-day order # 974576814 and have proof of cancellation. Have contacted the customer service not just ones. The customer service representatives made promises to resolve the problem but I am continuously receiving a bill for services I have never received.I would never refer or advise to deal with such company.
Too bad, it is no 0 rating. Horrible service and the worst experience. Regret that tried to start with this company. I have canceled the same-day order # 974576814 and have proof of cancellation. Have contacted the customer service not just ones. The customer service representatives made promises to resolve the problem but I am continuously receiving a bill for services I have never received.I would never refer or advise to deal with such company.
TMOBILE RAPES CUSTOMERS OUT OF MONIES on providing fake ass warranties claims. I put in a claim as my son broke the glass and I WAS FIRED DURING COVID FOR HAVING A MEDICAL DOCTOR EXEMPTION and could not afford to pay the $100 so what does this crappy A$$ company do? They say FU and take full advantage all while smiling. I have given them exactly $3,000 in warranty payments and they still want to ignore the fact that there was a pandemic. GIVE ME A BREAK. Let me bend over and get screwed because that is exactly what they are doing. I will now file in small claims court and I cannot wait to hear how the judge will rule during these very difficult times. STAY AWAY FROM T MOBILE AND NEVER EVER GIVE THEM A DIME FOR SOME FAKE A$$ WARRANTY.
TMOBILE RAPES CUSTOMERS OUT OF MONIES on providing fake ass warranties claims. I put in a claim as my son broke the glass and I WAS FIRED DURING COVID FOR HAVING A MEDICAL DOCTOR EXEMPTION and could not afford to pay the $100 so what does this crappy A$$ company do? They say FU and take full advantage all while smiling. I have given them exactly $3,000 in warranty payments and they still want to ignore the fact that there was a pandemic. GIVE ME A BREAK. Let me bend over and get screwed because that is exactly what they are doing. I will now file in small claims court and I cannot wait to hear how the judge will rule during these very difficult times. STAY AWAY FROM T MOBILE AND NEVER EVER GIVE THEM A DIME FOR SOME FAKE A$$ WARRANTY.
I have had 2 dissatisfied cell phone services with AT&T and Sprint. I decided to switch to T-Mobile since Sprint is merging. 18may2021 I went down to Falmouth Ma. Store and spent 3 hours there getting Sprints Sh$& show straightened out. I even ordered home internet service with device being shipped to my home. I left there a satisfied customer. Now fast forward to 20 May 2021. I on my own called to get an update and delivery date on device order. There was not an order placed. I called store and spoke with same employee I had dealt with previous. I called back 3 hours later and was told I needed to come to store to cancel previous order so a new one could be generated(???). I went to store not happy at all. 1-1/2hrs later the device was ordered to be overnighted after paying a fee to be credited back to me. My disappointment is they screwed up whether it was in store employee or someone else and had to take time out of my day on phone and in person to correct the issue they caused. 😡Just updating to say after all the disappointments, finally a company that stands behind the customers concerns and issues. A smile has been put back on my face. Thank You
I have had 2 dissatisfied cell phone services with AT&T and Sprint. I decided to switch to T-Mobile since Sprint is merging. 18may2021 I went down to Falmouth Ma. Store and spent 3 hours there getting Sprints Sh$& show straightened out. I even ordered home internet service with device being shipped to my home. I left there a satisfied customer. Now fast forward to 20 May 2021. I on my own called to get an update and delivery date on device order. There was not an order placed. I called store and spoke with same employee I had dealt with previous. I called back 3 hours later and was told I needed to come to store to cancel previous order so a new one could be generated(???). I went to store not happy at all. 1-1/2hrs later the device was ordered to be overnighted after paying a fee to be credited back to me. My disappointment is they screwed up whether it was in store employee or someone else and had to take time out of my day on phone and in person to correct the issue they caused. 😡Just updating to say after all the disappointments, finally a company that stands behind the customers concerns and issues. A smile has been put back on my face. Thank You
They are bunch of liars.They are abusive and the play on your nerves.Every time I change a plan they mess up.They give me a promise of a price then they overcharge.You call them 100 of times and they refuse to acknowledge their error.After you escalate over and over they end up acknowledging their errors 100 times and promise to fix the bill but the next bill comes back again with the same error.At this point you are stuck with a contract for two years. You get stuck and you have to go by their lies over and over again.When they get on your nerves they call you verbally abusive and they hang up.They are the ones being abusive.I am done with themThis is my last contract with t mobile.I do not recommend them to anybody.
They are bunch of liars.They are abusive and the play on your nerves.Every time I change a plan they mess up.They give me a promise of a price then they overcharge.You call them 100 of times and they refuse to acknowledge their error.After you escalate over and over they end up acknowledging their errors 100 times and promise to fix the bill but the next bill comes back again with the same error.At this point you are stuck with a contract for two years. You get stuck and you have to go by their lies over and over again.When they get on your nerves they call you verbally abusive and they hang up.They are the ones being abusive.I am done with themThis is my last contract with t mobile.I do not recommend them to anybody.
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