Review Time
I signed up for a T-Mobile home internet trial. They said I could cancel in the first 15 days if I wasn’t satisfied with the service. What they don’t tell you is if you can’t get T-Mobile service don’t bother because it is a cellular receiver. Then they never let you go. I called to cancel because you can’t do that on the app. So far, I’ve been transferred twice and on hold for 45 minutes because some ridiculous person had to verify I had lousy coverage then transfer me to the technician who can cancel the service. I’ll let you know how it ends up.
I signed up for a T-Mobile home internet trial. They said I could cancel in the first 15 days if I wasn’t satisfied with the service. What they don’t tell you is if you can’t get T-Mobile service don’t bother because it is a cellular receiver. Then they never let you go. I called to cancel because you can’t do that on the app. So far, I’ve been transferred twice and on hold for 45 minutes because some ridiculous person had to verify I had lousy coverage then transfer me to the technician who can cancel the service. I’ll let you know how it ends up.
Recently I signed up to have service with T Mobile due to a serious problem I had with my AT & T service being compromised by two unauthorized users and my service locked. AT & T said it would take up to five days to have the issue corrected and my service restored, so I decided to switch to T Mobile because of the many good reviews I read about it online. Two hours later AT & T restored my service and blocked the scammers. That is when my trouble with T Mobile began. "Customer Service" is anything but with these people! Over the space of two hours of being given wrong information and being repeatedly told that they could not verify my identity, plus dealing with people who could barely speak English and were obviously reading from a manual and not listening to me, my "service" was finally canceled after in desperation I went to a local T Mobile store and had the rep there call them directly to verify my identity. Wish me luck on my getting the $30 startup fee refunded! I am SO GLAD I canceled my contract with these incompetent boobs before it actually began!
Recently I signed up to have service with T Mobile due to a serious problem I had with my AT & T service being compromised by two unauthorized users and my service locked. AT & T said it would take up to five days to have the issue corrected and my service restored, so I decided to switch to T Mobile because of the many good reviews I read about it online. Two hours later AT & T restored my service and blocked the scammers. That is when my trouble with T Mobile began. "Customer Service" is anything but with these people! Over the space of two hours of being given wrong information and being repeatedly told that they could not verify my identity, plus dealing with people who could barely speak English and were obviously reading from a manual and not listening to me, my "service" was finally canceled after in desperation I went to a local T Mobile store and had the rep there call them directly to verify my identity. Wish me luck on my getting the $30 startup fee refunded! I am SO GLAD I canceled my contract with these incompetent boobs before it actually began!
I have the mobile hot spot and I have had absolutely nothing but problems! I, to this day cannot access my admin page so I can't change the password or check account usage or anything! Their 1 saving grace is that their customer service is great. But it sure would be nice to see my "online" account ONLINE.
I have the mobile hot spot and I have had absolutely nothing but problems! I, to this day cannot access my admin page so I can't change the password or check account usage or anything! Their 1 saving grace is that their customer service is great. But it sure would be nice to see my "online" account ONLINE.
I got better reception tying 2 can tigers with a long string. Was told they were no known tower issues. So why don’t I get service when I leave my house? Literally no answer from the Georgetown Ky store. Was told my iPhone 13 pro max was the issue!? Funny, cause it worked fine before T mobile, worked fine after I left t- mobile. Calling 611 is a crap shoot if you can even get an English speaker. Horrible service in Scott County Kentucky
I got better reception tying 2 can tigers with a long string. Was told they were no known tower issues. So why don’t I get service when I leave my house? Literally no answer from the Georgetown Ky store. Was told my iPhone 13 pro max was the issue!? Funny, cause it worked fine before T mobile, worked fine after I left t- mobile. Calling 611 is a crap shoot if you can even get an English speaker. Horrible service in Scott County Kentucky
Claim your business profile now and gain access to all features and respond to customer reviews.
Willkommen bei T-Mobile. Hier finden Sie Handys, Handytarife, aktuelle Angebote und weitere Informationen zu T-Mobile, unseren Produkten und Services.
