talabat.com

1.2
1.2 Based on 739 reviews

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Average Rating

1.2

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5

739 Reviews

5 Star
2%
4 Star
1%
3 Star
1%
2 Star
1%
1 Star
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Lorelei Coleman
Worst app ever and worst customer…

Worst app ever and worst customer service, it is a scam app by all it means. Delivero is way better with no doubt. Don't use them, I regret using them. Never failed to diappoit me

1
Date of experience: May 25, 2023
Mable Johnson
Fake refund policy

Customer service team are not professional they talk like robots,Fake refund policy+ I miss item because their bad packingHighly not recommend

1
Date of experience: May 22, 2023
Hannah A.
Poor Service

Poor Service, 2 hours delayed for the delivery and theres no compensation

1
Date of experience: May 17, 2023
PlugVeg
Delivery boy is coming to deliver the…

Delivery boy is coming to deliver the food 😡 to someone’s appt and molesting kids in the elevator…. I want people to know for such acts …Why don’t you hire good people 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😀

1
Date of experience: May 11, 2023
Paris M.
First of all I received somebody else's…

First of all I received somebody else's Starbucks order via Talabat. I called Starbucks Irise tower, to inform them about this mistake. Guy on the other side mentioned that he couldn't see the Talabat order number 174, I mentioned to him that this mistake could have been due to the wrong tower and they need to correct it. He mentioned to me that Starbucks will sort this issue directly with Talabat and I CAN KEEP THE ORDER!!! I asked him twice if he is sure.. he said yes, this mistake is from Talabat, and they will sort it out. I even asked him to give me the person who ordered, his details, I can give him a call, he said he can't find this order, but he will sort it out.. After almost 2 hours, Talabat's delivery guy comes to my house and asks me for the Coffee to give him back, I told him the whole story and he is like why did you not call Talabat (As if Talabat has a call center number!! there is practically no way to call this company).. How am I supposed to call Talabat when there is no order placed from my side, Instead of accepting his mistake, this delivery guy is rude enough to tell me that it's my mistake to inform Starbucks and not Talabat.. Later the main guy who had ordered the Coffee it seems comes to our house.. Guess he was given our address by starbucks or Talabat, saying why did we "refuse" to give his order to Talabat.. I spoke to Starbucks again, and they are mentioning this is a common problem with Talabat's delivery.. How the hell are they managing this delivery services. Their customer service team is rude no doubt on that, but their delivery guys are also not decent enough to talk to a customer properly. First of all it's their mistake, secondly how can they share our address with another person, that he is coming to our house to fight with us. This is punishable act of sharing details. Pathetic problem solving!

1
Date of experience: May 10, 2023
Dwayne
Very bad service from talabat

Very bad service from talabat. Always makes mistakes in items and will never attend phone when tried to make the complaint. Had several experiences. Abu Dhabi Govt. shall take the necessary steps to block such irresponsible companies doing business in UAE.

1
Date of experience: May 07, 2023
Nevaeh Smith
They are cheating customers with wrong…

They are cheating customers with wrong offers. Always shows many card offers on restaurant pages, but when checkout it's not applicable and taking full amount.Contacted customer care also, no use they are not taking issues seriously.Purposeful business related misleading the customers and looting money

1
Date of experience: May 06, 2023
Elisha
My order is only 135 aed I make it COD…

My order is only 135 aed I make it COD I paid 208!!! And ask for customer chat telling me blah blah I called already to the restaurant it will be solved but it took time and I called the restaurant I ask if somebody from talabat called and they said no! In addition I had an order theu talabat mart but ther are missing items the rider didnt inform I paid whole bill clearly they are stealing money from their customers.. people of UAE becareful PLEASE BECAREFUL WITH TALABAT THEY ARE SCAM!!!

1
Date of experience: May 06, 2023
Paula
I have received my order with missing…

I have received my order with missing item, I contacted Ayman from Talabat customer service in order to return the order he told me that they cannot send a rider they will do a refund , after that nothing happened. VERY BAD CUSTOMER SERVICE !!!! Cheaters !!!

1
Date of experience: May 05, 2023
Damien Brooks
Scam Company

Scam Company. My Delivery Arrived and There Were Item Missing.I Report That Immediately.They Told me to wait 30mins.6+hours gone! No one even update me. So pathetic customer support. They stealing our money!Talabat Egypt have no customer support and friendly environment at all.

1
Date of experience: May 02, 2023

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