taobao.com

1.9
1.9 Based on 151 reviews

淘宝网 - 亚洲最大、最安全的网上交易平台,提供各类服饰、美容、家居、数码、话费/点卡充值… 2亿优质特价商品,同时提供担保交易(先收货后付款)、先行赔付、假一赔三、七天无理由退换货、数码免费维修等安全交易保障服务,让你全面安心享受网上购物乐趣!...

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Average Rating

1.9

/
5

151 Reviews

5 Star
13%
4 Star
9%
3 Star
3%
2 Star
2%
1 Star
73%

Filtered Reviews

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Review Time

Marti Pickett
I wish I could give this zero stars

I wish I could give this zero stars. First their items are complete garbage. You get what you pay for. But I ordered a bbq table and it was sent in different pieces. I ended up receiving the stand but the bbq section didn’t come. They still charged me for the stand. What good is a bbq stand without a bbq? They refused to refund me.

1
Date of experience: Aug 16, 2025
NicolasPL49
Do not buy Tabao is a scam you cannot…

Do not buy Tabao is a scam you cannot get your money bacif you want to return the item .. the product is really cheap not good quality . If you want to return your product there’s no way they will not reply you. This is a big scam !

1
Date of experience: Jul 23, 2025
Monty Taylor
My package has not arrived

My package has not arrived but their app says it has been delivered. ALL LIES.Do not buy from taobao.

1
Date of experience: Jul 08, 2025
MrXenoxy59
Please don’t buy from taobao they all…

Please don’t buy from taobao they all scammed for money I ordered mobile phone come.They sent me Bluetooth headphones.crappy shit 😡😡😡😡

1
Date of experience: Jul 08, 2025
Harry R.
Refused to refund me even though they…

Refused to refund me even though they sent me the wrong itemI merely asked for a refund of the difference between the prices of the item sent and what I ordered, not even the full refund, yet they refused.

1
Date of experience: Jul 08, 2025
Littl3tymcfly32
Don't listen to others.

Don't listen to others.This is all the information that you need.Taobao from my experience is a extremely cheap shopping website where you can pretty much find and purchase anything, even at a acceptable quality. However, some stores in taobao have bad quality, thats the reason why the products reviews are a thing. If the reviews are good, most likely the product is of acceptable or good quality. Vice versa. Never had issues with refunds or anything. All my products I have purchased arrived within the estimated delievery date and in good quality. Most stores also have excellent service because you have the option to evaluate the service attitude. In conclusion, dont listen to these negative reviews, most of them have never even used taobao.

5
Date of experience: Jul 04, 2025
Lyle H.
Complete scam. Worst experience of my life

Thus company is a complete scam!! I bought 2 dresses from them 2 sizes bigger than I am, and they were way too small, and when I asked for a refund, not only did they say hell no, but they were so rude about it. Don't shop here. You will not get what you're looking for. Worst experience ever!!

1
Date of experience: Jun 29, 2025
Justin Rogers
Its website is total garbage coz it…

Its website is total garbage coz it keeps on claiming "abnormal activity" and prevents you from using. Many merchants show as a blank page for whatever reason. Very poor quality in design & implementation.

1
Date of experience: Jun 23, 2025
Asher Kelly
Be very careful with This App

Be very careful, this is a scam app. After I placed an order $1 was immediately deducted from my bank account because it was a small amount I didn't care and made the purchase to $65 The next day another $140 was deducted from my bank account again I called their customer service They said it wasn't our problem and maybe your family stole your card I immediately called with my bank and they said I was scammed by Taobao app and they deactivated my card and sent me a new card , I don't know if they sent my order or No , thinking that I won't receive any goods under these conditions and they stole $206 from my bank account .

1
Date of experience: Jun 17, 2025
Cardew P.
Not worth the hassle

From my experiences so far, don’t bother. I’ve had items rejected for being oversized. I’ve had items paid for a week and half not shipped. Then contacted the seller only to get terrible explanations and service. Refunds still haven’t shown up. Do yourself a favour and avoid.

1
Date of experience: Jun 17, 2025

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Business Details

  • 淘宝网 - 亚洲最大、最安全的网上交易平台,提供各类服饰、美容、家居、数码、话费/点卡充值… 2亿优质特价商品,同时提供担保交易(先收货后付款)、先行赔付、假一赔三、七天无理由退换货、数码免费维修等安全交易保障服务,让你全面安心享受网上购物乐趣!

  • language https://www.taobao.com

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