Review Time
the delivery service lost my package and TechInn (tradeInn) is seemingly doing everything they can to not give me refund. I've been waiting well over a month now, since figuring out myself the package was lost, and TechInn's customer support has done nothing at all except keep telling me to wait. for... something.It took me over a week to even get them to acknowledge that there was an issue. And they told me to just wait. More time passed and finally I got a reply saying they would forward it to their transport department and that I would have to wait for more info. More info or updates never came. I only ever got replies to mails I send and never something proactive from their side.Even more time passed and they told me they were investigating the issue with the delivery service and to wait an additional 10-15 business days.In the mean time I already sent them multiple messages saying that I have nothing to do with their issues and the carrier and that I just want my refund, having never received my goods.Now 20 days have passed since them saying 10-15 days and still no refund or even any update at all.When I ask them for an update and my money back, all I get is that I need to wait even more... on what they will not tell me.I'm sick of this. It's been over 6 weeks since I ordered my item and I still don't have my money back!
I bought an orange nespresso pixie( Krups), in Spain, because I couldn’t buy that colour over here. It’s my third pixie and I think it’s a wonderful choice.It’s works well. The Krups also was a lot cheaper and I’ve received it in less than a week. 5 ⭐️ !
Bought a razor which, according to description, was supposed to operate by mains electricity (wall socket). But it was AA battery-operated, and it was not mentioned.The description also stated that it had a pop-up trimmer, but there was no such a thing. A very misleading description of product, leaving a bad impression of this company...
Ordered on the 27/1/25, expected delivery for 5/2/25. Nothing arrived, still says shipped, but hasnt left host country it appears. Chased with support, theyre next to useless. Finally they've said they will raise an investigation, then 4 days later I'm expected to fill in a form for their 3rd party shipping country to investigate, I've never known such nonsense, Techinn should be doing this not the customer. I could have got it local quicker now, but of course I'm stuck in case this ever arrives now. What am I supposed to do to get my item...I've paid in good faith. Edit. I am now been told if I don't chase their delivery company for a product I've not received I'm not eligible for a refund. This feels like a scam, fail to send out good, make the customer chase with a delivery company and then without a refund.
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Techinn is an online technology store where you can find everything related to computers, electronics, mobiles and gaming whose geek community has been increasing over the years at a great pace in many countries all over the world and who are real lovers of technology.
Our team of technology and computer experts have chosen the best products for guaranteed quality, excellent durability, good performance, connectivity, speed, power and great storage so that you can find a large variety of electronic items of the leading brands, such as Xiaomi, Samsung, Apple, Asus, Nintendo or many more.
Techinn is one of the 18 stores of the Tradeinn group featuring a 30,000m2 main logistics centre, with over 2,600,000 legitimate products and over 10,500 trusted brands available to ship to over 180 countries around the world, with fast delivery times and a 30-day returns policy.
✅ Online IT and electronic store with great prices. See more
