Review Time
They keep changing the products and its never same. Body butter that i was used to not available in the sane fragrance, lipstick same shade not available, bb cream is horrible now so flaky . I think i will stop buying products from body shop
I love Body Shop in Brixton, London. I've been going there for 21 years. What is so good about the experience there is that all the assistants/advisers are so professional and also friendly without being pushy. I always enjoy the products and am given advice if I ask but otherwise can just mooch around. Celeste in particular is so helpful and has time for everyone. Big cheers for Brixton and Celeste and many thanks to them all.
Love the products but the wesbite is so glitchy it needs sorting out. Takes me ages to put through an order - then the codes dont work now either even though they are being advertised! Please sort out the website when about to pay as its such a waste of my time
I went to bodyshop to have quick look around, and the ladies working there at Meadowhall branch were so friendly and polite, recommended me eye cream which I was shopping around for as well skin products and make up as well walking out with full face complimentary make up wow did not expect that but couldn’t believe it looked incredible absolutely 10/10 for customer care and make up! Wow thank you the lady with the orange hair (sorry I’m rubbish with names) your absolute gem
The stores are great; really friendly staff and gorgeous products. However, ordering online is a massive mistake. The website itself is below par, customer service is, at best, unhelpful and a complete waste of time. Most of the time, codes don't work and the delivery times are absolutely shocking.
Amazing experience in body shop I had loads of questions about the right moisturizer for my face including SPF picked out the new Skin Defence lotion with SPF 50 as I have skin cancer so need to be extra careful being light it will sit well under make up also brought the mist to use as a top up when I'm out and about it can go over make up grateful for all the help!😍
They've definitely changed ingredients on their products. I used to always use the satsuma range but stopped as the scent was changed to a horrible old musty chemical smell. I started using the strawberry body yogurt as the smell was amazing. Unfortunately this has also changed to a horrible musty smell. I'll never use them again
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