thebodyshop.dk

2.7
2.7 Based on 118 reviews

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Average Rating

2.7

/
5

118 Reviews

5 Star
32%
4 Star
9%
3 Star
5%
2 Star
10%
1 Star
44%

Filtered Reviews

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Poor customer service online

Great products. Poor delivery options and very poor customer service online. In the shops there is usually great customer service, but this does not translate to the online orders. Needs to be more consistent. What a shame.

1
Date of experience: Jul 26, 2020
Glen T.
Body shop Rep has stolen my money and…

Body shop Rep has stolen my money and wont supply any product

1
Date of experience: Jun 27, 2020
Mayola Brooks
Great products

My package took awhile to come in but was in great shape. Their products really help with skin, highly recommend buying from there :)

4
Date of experience: Jun 11, 2020
Kibuck26
The Body Shop skin defence multi…

The Body Shop skin defence multi protection lotion SP50 +This product is amazing I've noticed a difference to my skin since I've tried it absolutely would recommend this to anyone!!

5
Date of experience: May 01, 2020
sunnysun95
S#it costumer service

I absolutely love and adore their products however the costumer service and just over all the way staff treats customers in general is just something else.I can tell you many stories that I’ve got,but the most recent one winded me up the most.I was paying at the till and I was asked for my TBS card, so I handed it over- the girl swiped my card and literally THREW IT AWAY without even saying a thing, and handed me back a nasty cardboard one, so I’ve asked where is my plastic card and she said ‘we are ment to replace it as plastic is against our philosophy’ I have told her I want my plastic card back, but she refused!! Just like that? Without even asking me?! I absolutely hate that floppy card,and I don’t think that after this experience I’ll Cary on shopping with them. Awful!

1
Date of experience: Apr 25, 2020
Sr_ZombieKiller_
Really pleased with products

5
Date of experience: Apr 12, 2020
Timmy Cook
Great products, not the best prices

I love the body shop and always but there products when I’m near a shop. But sometimes there prices are a little high. But worth the money. The scents are gorgeous and smell exactly as they should and are gentle on your skin. Will definitely buy more products.

4
Date of experience: Mar 13, 2020
Bartholomew Sanders
Lovely products

Never considered the body shop until last summer when it was recommended by my dermatologist! I now use these products religiously! My favourite range are from the vitamin E products. And the camomile butter is AMAZING, smoothly polishing off tough make up!

5
Date of experience: Feb 28, 2020
WaRLoR
Feel ripped off

The Bodyshop isn’t what it used to be. Instead of feeling like you’re getting a great bargain in the Sales you feel like you’ve only saved a few pounds, especially on the Body Butter which has always been my favourite product. I remember they used to have a buy any 3 Body butters deal for £15 or but sadly not anymore. I understand yearly prices go up everywhere, but if you want to keep your loyal customers and attract new ones they should do better deals that not just involve travel size shower gels & lipbalms!

3
Date of experience: Jan 11, 2020
Jeffrey
I love your products :) will definitely…

I love your products :) will definitely buy again

5
Date of experience: Jan 01, 2020

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