Review Time
Boy is this company crap! I ordered 2 pairs of jean shorts. The next day after I ordered the shorts I realized I ordered women's shorts by mistake. I sent an email and alerted them about my mistake and told them I would be sending the shorts back as soon as I receive them. I got no response. Now all of the sudden I am getting emails everyday about their products. But not a word about a return. I decided to do a little research on the company. As it turns out I went to their website and under contact they show their address in Moreno Valley, California about an hour from my house. I ordered the shorts on June 30th, told them to cancel the order the next day (which they didn't), and by July 21st I had not received the shorts. So I filed fraud on my credit card on the so-called company thecomfyshorts.com. Ironically the next day I received the shorts. Somehow I found an address on their website for someone named Janice Rawles with an address in Dallas, Texas. I mailed the shorts to that address. Today August 25th I received the shorts back from Janice in Dallas, Texas. So they are refusing my return. Whatever you do don't order anything from them. What they do is get an order and then order it from China. That's why they don't want to do returns. You have been warned on what to expect. Don't make the same mistake I made.
I received 2 pair of these shorts almost 3 months ago and have been trying to return them ever since. I have written several emails to them about returning them for a refund, and I get the ‘ blanket’ response of someone will get back to me in 3-5 business days. I never get a response. I have emailed them 4 times!Tomorrow I am opening up a case with Amazon regarding this
I finally ordered these shorts in white. They are so thin that you see everything. Material is cheap and not as described at all. I contacted them to start a return. No response at all except the automated reply but no one has reached out to give me directions for the return. I'm stuck with a product i can't use.
After over a month I received my package. It had one of the shorts I ordered, another I did not order and was way smaller than my size, and a thin pair of white no show socks with a letter on Christmas stationery that said the other shorts I ordered are out of stock and they’ll let me know when they are shipped. I tried to contact them twice via their website and got no response. The return address on the package I received had a lady’s name at an apartment in Texas. I wouldn’t attempt to order from them!
I want people who may be fooled by the Comfy Shorts website that this is not a company you want to deal with. The initial service was lengthy and when the shorts I ordered finally arrived they were too big and I wanted to return them for a refund. At this point my money was lost on items I could not use and no matter how many times I tried to reach them their response was non existant -please don't be fooled by their "promises" to get back to you- it won't happen!
I want people who may be fooled by the Comfy Shorts website that this is not a company you want to deal with. The initial service was lengthy and when the shorts I ordered finally arrived they were too big and I wanted to return them for a refund. At this point my money was lost on items I could not use and no matter how many times I tried to reach them their response was non existant -please don't be fooled by their "promises" to get back to you- it won't happen!
After over a month I received my package. It had one of the shorts I ordered, another I did not order and was way smaller than my size, and a thin pair of white no show socks with a letter on Christmas stationery that said the other shorts I ordered are out of stock and they’ll let me know when they are shipped. I tried to contact them twice via their website and got no response. The return address on the package I received had a lady’s name at an apartment in Texas. I wouldn’t attempt to order from them!
I can’t begin to say how frustrated I am! I should have read the reviews before placing an order. I ordered two pairs of shorts and when they arrived they were ABSOLUTELY HUGE! I immediately began emailing their customer service trying to return them, but after 5 separate emails to them with no reply, I guess I’m just out of luck! I would not recommend this company at all!!!
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