thecookingguild.com

4.5
4.5 Based on 264 reviews

International package delays: We are seeing package delays in Australia and Canada. If your package still has not arrived please send our customer support an email and we will arrange another knife to be sent out on expedited shipping. Thank you for your ...

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Average Rating

4.5

/
5

264 Reviews

5 Star
84%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
12%

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Review Time

Onomaus
Excellent customer service

Excellent customer service with a warrantee issue. Highly recommend these guys.

5
Date of experience: Oct 04, 2022
Perry Butler
Now a customer for life!!

Amazing customer service, sent out a second product immediately when my original order got lost in shipping. Both the knife and sheath I got are both such high quality and I love using them!!

5
Date of experience: Oct 01, 2022
charsas_sas
False advertisement

Made a purchase and was promised the E-Book. I get an email to download the ebook and it takes me to a google drive and I was denied access. Apparently I need a gmail account to access the book. I get a 2nd email telling me to download the book and I'm taken to the same drive but its empty. If you are going to promise something with a purchase, just give it to the customer. I shouldn't have to create an email account nor ask for access to this book. If that's the service I'm going to get on the same day of my purchase then I already regret my purchase.

1
Date of experience: Sep 25, 2022
Scott W.
Not only is the product amazing

Not only is the product amazing, but the customer service is too! I made a mistake with my order and the Curtis was both very helpful and very generous. Love these guys!

5
Date of experience: Sep 22, 2022
Harry Foster
MWTP Cleaver

I bought the cleaver The Cooking Guild made for MWTP and it truly great! I thoroughly look forward to using it every time I prepare a meal. Outstanding knife! Thank you!

5
Date of experience: Sep 14, 2022
Rupert
I ordered the chef and painting knives

I ordered the chef and painting knives. They are well balanced and easy to use amazingly sharp and now my favorites of all the many knives I have. I highly recommend any of there knives.

5
Date of experience: Sep 05, 2022
DA40
Sexiest Cleaver and Slicer around!

We just had the Cleaver and Slicer delivered (all the way down to New Zealand) and I absolutely love these knives! They have a super fine edge on them and they look amazing! The shipping was fast and hassle free and it was great getting updates from the courier the whole time too!

5
Date of experience: Aug 31, 2022
Ned Patterson
Yes I have received them and so far I…

Yes I have received them and so far I would have to say the they are superior to any set of knives I have ever owned. Lee Bush

5
Date of experience: Aug 30, 2022
Coloman P.
Great knife

Great knife. Have it hanging on a magnetic rack in the kitchen and everyone comments on it when they see it.

5
Date of experience: Aug 21, 2022
Gladys Butler
Great knife

Great knife. Sharp. Sharp. Great feel. Can’t wait to filet Some fish. Tight lines, got the right knife. 👍

5
Date of experience: Aug 20, 2022

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Business Details

  • International package delays: We are seeing package delays in Australia and Canada. If your package still has not arrived please send our customer support an email and we will arrange another knife to be sent out on expedited shipping. Thank you for your patience.

    Thank you for your support all of us here at the Cooking Guild. We put love and passion into each and every knife that we craft for customers. We hope you enjoy your new blade just as much as we enjoyed making it for you. See more

  • email support@thecookingguild.com
  • language https://thecookingguild.com

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