Review Time
I ordered additional fragrances for myself and my partner, and this is not my first time shopping here. We encountered a minor issue with our delivery, but it was resolved swiftly and effectively. I'm very impressed. As always, the scents have great longevity, and I frequently receive compliments on how lovely they smell.
I've been ordering from this service for several years now, thanks to a recommendation from my son. It remains my top choice for budget-friendly designer-inspired fragrances. Whenever there are any issues, the support team responds swiftly and effectively. Thank you so much for your help, you truly shine! Grateful to the entire team!
I'm generally pleased with my purchase due to the buy one get one promotion. However, I am somewhat disappointed that my order was supposed to arrive by Christmas but got lost during delivery. The support team was very responsive to complaints and concerns about their products. Thank you.
The products were dispatched promptly, though one of the bottles was incorrect. However, after reaching out to the customer support team, I received a swift response, and the issue was resolved efficiently. Additionally, the fragrances are of high quality; I compared one bottle with an original, and it matched very well. I have no complaints about this platform and will certainly order from them again!
The service offers some truly exceptional fragrances that closely replicate authentic scents! My only minor concern is the delivery fee; it would be great to have free shipping on orders over a specific amount. Aside from that, it’s a fantastic company. I bought Eau Savage and Lost Cherry electric diffuser oils, and I can't express how delightful my home smells! Just like the genuine article!
My order was lost during shipping, so I reached out via email. They offered me a refund or a replacement order. I opted for the new order, and the company promptly sent it with express shipping. Additionally, I received a discount on my next purchase.
After receiving a delivery of three Eau De Parfum, one arrived leaking. I reached out via email and received a prompt response. The representative was incredibly helpful in arranging a replacement right away, informing me that it would be sent immediately. This level of service is truly outstanding. Thank you for the assistance!
I was initially uncertain, but that has changed. I've been using designer brand fragrances for as long as I can recall, but these have truly broadened my perspective. Each scent is spot on and for just a fraction of the cost. Last year, I spent £300 on a 100ml bottle of a high-end fragrance, yet here I received three superb quality 100ml scents for only £60, plus an option for a mystery gift that costs even less than a single spray of a designer perfume. I'm really impressed and grateful for this experience!
I recently began purchasing perfume from this company and was excited with my initial choice. I've just bought my second bottle and remain equally impressed. The quality is outstanding, delivery is prompt, and the value for money is excellent. Overall, you can't go wrong with this service.
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The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances.
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