theessencevault.co.uk

4.9
4.9 Based on 1.2K reviews

The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances....

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Average Rating

4.9

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5

1.2K Reviews

5 Star
93%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
2%

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Review Time

Excellent resolution for product mix-up

Encountered an issue with receiving the incorrect product, so I reached out via email for assistance. Thankfully, a representative was extremely helpful and arranged for a new delivery before I even woke up the next day. Fantastic service, very satisfied!

5
Date of experience: Dec 23, 2025
Domenic Morgan
Incredible selection of products! Something for everyone.

Incredible selection of products! Plenty of options available, catering to all tastes. I purchased three fragrances at an excellent price, and the delivery was prompt. I will certainly be placing more orders in the future, as my daughters keep borrowing my perfumes!

5
Date of experience: Dec 23, 2025
PJ44
Excellent service and quick resolution.

Outstanding service and very efficient in addressing my issue. The representative was amazing and did everything possible to assist me. Additionally, the fragrances are wonderful and the diffusers work exceptionally well. As a dog owner, I understand the struggle with the wet dog smell after a rainy walk, and these diffusers and scents truly make a difference. Thank you once more for your help!

5
Date of experience: Dec 23, 2025
Mildred
Exceptional Support from Sameer

Sameer provided excellent assistance when we faced an issue with a lost parcel. We received a replacement promptly, which we truly appreciate! We consistently choose this service because we adore the fragrances, and we believe they are the best site for dupe perfumes. They are fantastic. Thank you once again! ❤️

5
Date of experience: Dec 22, 2025
Consistently Impressed with This Service

I have relied on this service for many years and have never been let down. Each fragrance truly captures the essence of the originals. They are long-lasting, offer fantastic value, and the customer support is excellent.

5
Date of experience: Dec 21, 2025
Bubba Long
My Experience with the Essence Vault Has Been Amazing

I've been a customer of the Essence Vault for over a year, and I can only share positive experiences about this service. Their products and fragrances are excellent, and I enjoy using them daily, having recommended them to many others who have also had great experiences. Whenever I faced any issues, they were resolved swiftly, and the support team exceeded my expectations, especially one member who was incredibly helpful when I needed assistance. I'm extremely satisfied and will definitely keep purchasing from them. For anyone new to their offerings, I highly recommend my top three men's favorites: Born in Roma
Badboy
Phantom (which is nearly identical to its original version). I now own 24 of their scents and am pleased with all of them. I'm excited to see what new products they will introduce in the future.

5
Date of experience: Dec 21, 2025
Virginia Carter
Consistent Compliments and Outstanding Service

I have been using this service for about a year and a half, and I consistently receive compliments and inquiries about what I'm wearing. My favorites, 449 and 461, last incredibly long! The customer support was fantastic; when my parcel went missing, they promptly sent me a replacement that eventually arrived. I will always purchase my perfumes from this platform now—truly the best in the business.

5
Date of experience: Dec 20, 2025
eliogriff
Quick delivery and fantastic diffuser!

I ordered a ceramic diffuser with two oils from abroad, and the delivery was incredibly fast! The diffuser is excellent, featuring three settings and a beautiful light that allows you to select the glow. It lasts for hours on a single fill of water and emits a lovely scent that isn’t overpowering, unlike other diffusers I’ve used. I’m very pleased with it and excited to indulge in the perfumes!

5
Date of experience: Dec 20, 2025
Lanna Harris
Initially Doubtful, But Absolutely Impressed

I had some initial doubts about these fragrances, but once they arrived, all my skepticism disappeared. I purchased both the perfume and aftershave. My favorite resembles a popular scent, and I actually receive more compliments wearing this version than the original. The fragrance lasts all day, and I couldn't be more pleased. My husband's favorite was the spiced variant. We truly adore these fragrances and won't shop anywhere else, especially when there are discounts. Such incredible value for the price!

5
Date of experience: Dec 20, 2025
CJ61
Successful Black Friday Shopping Experience for Myself and Others!

I had a fantastic Black Friday shopping experience for gifts for myself and others! As a nurse, I wear 421 to work and receive so many compliments. When I finally washed my uniforms after a few days, the lovely scent of my perfume hit me right away. The products are wonderful, and the customer service is outstanding. I recently had a question, and the representative was incredibly helpful and went the extra mile in their responses.

5
Date of experience: Dec 18, 2025

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Business Details

  • The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances.

  • language https://www.theessencevault.co.uk

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