Review Time
I heard about this company through recommendations and I must say, it surpassed my expectations. I made another purchase just days after receiving my first order. It's easy to see why so many keep coming back, as the products are of excellent quality and have a scent very similar to the authentic ones. I will definitely keep purchasing more. Thank you to the team for the great experience!
I bought three boxes and I can't complain; they are fantastic and have the same scent as the genuine fragrances I own, but for less than half the price. I'm extremely impressed and would highly recommend the service. I'll definitely be purchasing again!
The perfume has a beautiful scent that lasts throughout the day and is reasonably priced. However, the delivery was quite disappointing; it took much longer than expected, almost making me think it was coming from far away. In comparison, there are other options available that offer the same quality at a lower price and with much faster shipping.
Placed an order on the 8th of January with a promised 24-hour delivery, but the tracking hasn't updated. Reached out to the support team only to be dismissed. I've reported this to trading standards, and my bank will process my refund tomorrow. Highly recommend avoiding this service, as they falsely advertised 24-hour shipping for something I needed urgently. The representative I spoke with was completely unhelpful.
The service was prompt. I ordered 5ml samples that were securely packaged and conveniently fit through my letterbox. The fragrances closely resemble the well-known brands, though I would love an "inspired by Chole" if I'm being a bit greedy! I would highly recommend the company and plan to make repeat purchases.
What began as a single fragrance for my own use has transformed into a delightful collection, thanks to the numerous compliments I've received. Now, I find joy in gifting various scents to my family and friends—they truly appreciate receiving gifts from me. I've already taken care of January and February birthdays, as well as Mother's Day, thanks to the fantastic sale prices. It's incredible! I've tried some original scents that cost hundreds for just 30ml, but they lack the strength and longevity of yours. Even after years, you remain unmatched. Thank you!
One of the bottles I received was damaged - the nozzle isn’t properly aligned, causing it to leak a bit during delivery. However, the fragrances are wonderful - I wore the snow angel perfume to work and could still smell it when I returned home!
The representative provided outstanding assistance in addressing a concern regarding a missing item from our order. The matter was handled swiftly and professionally, with the replacement dispatched the day after my initial email.
The bottle is lovely, the packaging is impressive, and the delivery was quick. I paid around £20.95, which seemed reasonable. However, I'm disappointed because I can't wear it. I purchased a scent that was supposed to be cherry but only experienced a brief, faint cherry note that faded in two minutes, leaving a strange musky, ammonia-like odor that lingered for hours. Other family members also couldn't detect the cherry and had similar reactions after a couple of sprays. There seems to be a potential imbalance in the fragrance. It's worth a try, but unfortunately, I won't be coming back for another purchase of a similar scent.
I unintentionally added an extra item to my basket. The support team promptly responded to my email and arranged a refund to my account on the same day. Their customer service was impeccable—very helpful, efficient, and courteous. I’m excited to try the perfume once it arrives.
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The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances.
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