Review Time
I ordered three perfumes inspired by originals I already own. Unfortunately, the Prada and Born in Roma versions didn’t smell like the originals to me at all, which was a bit disappointing. They are still smell nice but I can’t feel the connection to the original ones.
One of the perfumes also arrived broken and was leaking, so I contacted customer support. I genuinely didn’t expect such a fast response, but I received a reply in less than 24 hours. Even more impressively, a brand-new replacement was sent out within the same time frame, and I was also given a discount for my next purchase.
I’m very grateful and extremely happy with the customer service, everything was handled quickly, professionally, and kindly. Thank you Usama!
On a positive note, the Libre Intense version is absolutely amazing, one of the best perfumes I’ve tried and very similar to the original.I will definitely be rebuying it regularly!
Great service from Gareth today. A wrong item had been sent. When I got in contact, Gareth sorted it out and sent the correct item immediately. Efficient and professional service he gave me today.
First time ordering from essence vault. Kept seeing adverts on face body. So I thought ill give them a try . Fast delivery. And its well worth buying more as the smell lasts longer than the regional..no more spending on high prices. Im saving .money . Will definitely recommend my other friends
I ordered the 444 (Lost Cherry Dupe) in 100ml but unfortunately received the wrong size (30ml) however, I contacted Customer services Friday evening and by Saturday morning, Bilal had resolved the issue for me despite me raising the query out of hours. A replacement 100ml bottle is on its way to me and I got to keep the 30ml bottle that was sent in error. Big thank you to Bilal for resolving the issue so quickly for me. Super impressed with the customer service I received.
The 444 smells incredible. First time wearing today and has lasted all day. Super impressed for my first purchase.
This is my 4th time ordering from TEV. The perfumes are long lasting and even better than the original. This time I had one came broken,I contacted them and within 24hours I was replied to by a lovely person name Alix. He/she was able to help me as I was having trouble sending a photo via email. Alix was just wonderful. My replacement was sent out same day and i received within 36hours.Thanks soo much Alix for your patience and assistance. I will be making another purchase soon.
I have started using them in 2020 and their quality hasn’t dwindled, rather, it has improved over time.
461 as Baccarat Rouge has always been my favourite from this seller. Smells like the real deal and definitely a head turner. I always buy this from them and I also bought from a different seller (also trying to dupe BR 450), theirs is weak compared to TEV’s.
317 - Sweet Like Candy is another of my favourites. Very sweet smelling and lasts long. A good copy of Ariana’s perfume.
770 - Boujee Marshmallow is a new smell for me and it was a blind buy. I am not into Gourmand scents so I was hesitant at first but reviews were positive so I gave it a go. Smelt like marshmallow but not sickly. It smells sweet and when initially sprayed on, you can defo smell it. However, I noticed it doesn’t last long. I have to spray some more for me and others to smell it.
Postage - I was given the option of Evri and Royal Mail. Of course, I chose Royal Mail. Evri is a hit and miss. I bought from another company and it was sent via Evri and they left my parcel under the rain. Whole box was soiled. The perfume boxes wet. Royal Mail dropped my perfume inside the mailbox, thankfully, a box of 3 perfumes fit in the mail slot.
Will I use The Essence Vault again? DEFINITELY.
Their product is excellent and recommended however their delivery service using EVRI is appalling. This details my experience;
Thu, Feb 5, 2026 - FAILURE
3:19 PM
We're sorry, we were unable to deliver your parcel today. We'll try again on the next working day - I WAS AT HOME ALL DAY. I HAVE 2 DOOR BELLS, ONE IS A CAMERA, NOBODY RANG EITHER DOOR BELL AND NO RECORDING ON THE CAMERA. LIES, LIES, LIES. SERVICE IS ABSOLUTE RUBBISH.
12:27 PM
Your parcel is on its way to you today
11:13 AM
We're sorry, your parcel has been delayed. We're working to get it on its way on the next working day and We'll let you know once it's out for delivery
6:04 AM
Your parcel is at the delivery depot and we'll let you know when it's out for delivery
Wed, Feb 4, 2026
1:21 PM
We're processing your parcel at our hub
Mon, Feb 2, 2026
9:46 AM
We're expecting your parcel to arrive with us soon and we'll update your tracking once we've received it
Gareth and Arham were really great.. they understand my concerns and provided with prompt response and also arranged for replacement bottles!! Really happy with their service..
Claim your business profile now and gain access to all features and respond to customer reviews.
The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances.
travellink.com
www.croq-land-nature.com
bankofengland.co.uk
squaremouth.com
blackvoyage.com
weissratings.com
insomniavisuals.com
mecure.accor.com
indigoairlines.com
www.aquinascapitalfunding.com