thefoldlondon.com

4.4
4.4 Based on 369 reviews

The Fold is a contemporary British label focused on dressing and inspiring the modern, professional woman....

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Average Rating

4.4

/
5

369 Reviews

5 Star
80%
4 Star
2%
3 Star
2%
2 Star
7%
1 Star
8%

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RC17
Can't say enough good things about the clothes or staff

They are amazing! The clothes are incredible and I basically would buy the entire shop if I could. I regularly get asked where my Fold purchases come from! The staff are unbelievably helpful - honestly I can only say wonderful things about them all. They've pinned me, found me different sizes in different branches, posted things, etc. Nothing is too much trouble and they are all lovely.I swear I don't own the company!! Although I wish I did!!

5
Date of experience: Nov 01, 2024
Denzel Powell
The Fold Cadogan

The Fold Cadogan is a wonderful store with great customer service. I needed an outfit for a special occasion and booked a private appointment with Sara, the manager, who was brilliant. She found me just the right dress and shoes. As I was slightly between sizes, she also expertly pinned it for the required alterations. I would highly recommend a visit.

5
Date of experience: Oct 28, 2024
JokeCake55
The Fold Cadogan

The Fold Cadogan is a wonderful store with great customer service. I needed an outfit for a special occasion and booked a private appointment with Sara, the manager, who was brilliant. She found me just the right dress and shoes. As I was slightly between sizes, she also expertly pinned it for the required alterations. I would highly recommend a visit.

5
Date of experience: Oct 28, 2024
Mustang_GT
Very friendly and highly professional!

Very friendly and highly professional assistance. Highly recommended. In love with the dresses and the service!

5
Date of experience: Oct 26, 2024
Lance
Very friendly and highly professional!

Very friendly and highly professional assistance. Highly recommended. In love with the dresses and the service!

5
Date of experience: Oct 26, 2024
Superior Service, Forever Clothing

I am a US customer who has ordered several times from The Fold over several years now. I don't know how I order something over a US 3-day holiday weekend on a Saturday and the manage to get items from the UK through customs and at my door the morning of the Tuesday following! I ordered items from Amazon and Wayfair within the US the same day which arrived later. I can only imagine how much The Fold team hustles to pull items, package, and get them in the mail so quickly. Moreover, everything always fits me well, I LOVE the things I have bought from The Fold, wear them often over years of time, the pieces are timeless, good quality in fabric and construction, and wear very well. Thank you so much! I will continue to shop from The Fold when I can afford to splurge. The value is worth it.

5
Date of experience: Oct 16, 2024
LK36
Superior Service, Forever Clothing

I am a US customer who has ordered several times from The Fold over several years now. I don't know how I order something over a US 3-day holiday weekend on a Saturday and the manage to get items from the UK through customs and at my door the morning of the Tuesday following! I ordered items from Amazon and Wayfair within the US the same day which arrived later. I can only imagine how much The Fold team hustles to pull items, package, and get them in the mail so quickly. Moreover, everything always fits me well, I LOVE the things I have bought from The Fold, wear them often over years of time, the pieces are timeless, good quality in fabric and construction, and wear very well. Thank you so much! I will continue to shop from The Fold when I can afford to splurge. The value is worth it.

5
Date of experience: Oct 16, 2024
Devon Scott
Fabulous staff, beautiful clothes

Fabulous staff who had wonderfully gathered all the outfits I had asked for in advance and then gave me excellent advice. Brilliant service and, of course, beautiful clothes. The whatsapp service was particularly useful. Thank you!

5
Date of experience: Oct 11, 2024
Nina Baker
Fabulous staff, beautiful clothes

Fabulous staff who had wonderfully gathered all the outfits I had asked for in advance and then gave me excellent advice. Brilliant service and, of course, beautiful clothes. The whatsapp service was particularly useful. Thank you!

5
Date of experience: Oct 11, 2024
Rita Ward
Good customer service

Good customer serivce

5
Date of experience: Oct 01, 2024

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